FocalScope References Capped?

Access even more references from these marketplace competitors

Work at
FocalScope?
Upgrade Profile
  • 4.7 / 5.0 (4619)
    Verified 196+ References
  • 4.8 / 5.0 (1037)
    124+ References
  • 4.7 / 5.0 (3816)
    Verified 149+ References

FocalScope

Read 16 FocalScope reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose FocalScope as their Help Desk Software

FocalScope is a leading customer service software platform that brings together everything that’s required to manage customer communication and engagement effectively. The FocalScope help desk and contact center software offers an all-in-one solution to power email tickets, voice, live chat, chatbots, Facebook, WhatsApp, survey, self-service portal, and everything in between. FocalScope has all the powerful features you need to provide great customer service at scale on all channels. With best-in-class reporting, dashboards, integrations and robust APIs, FocalScope lets your team focus on what really matters: keeping your agents and customers happy.

Show more
Categories:
Show more
  • 16 Testimonials View
  • 10 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 1160 reference ratings
4.8/5.0 (1160)

16Testimonials

  • "We have found a perfect partner who is really good at listening to our requirements in order to constantly optimise our workflows."

    Mette Monty K. Department Head

  • “We are a travel management company serving the offshore, marine, yachting and corporate sectors. With over 200 staff located in 22 offices, we needed a solution that can connect our …

    Nagender R.C. Group Managing Director

  • “FocalScope is a wonderful email and live chat solution. Emails are threaded and assigned ticket numbers automatically. I find it very smart that I can add internal notes to email …

    Brian H. Director
15 more testimonials currently locked

10 Case Studies

  • Aller Media uses a single ticket system to support its multi-brand operations

    Britta J. Customer Service Chief

  • Network Courier streamlines operations using FocalScope

    VS Kumar Managing Director

  • DHL handles more customer emails in less time with FocalScope

    Anders U. Project Manager
9 more case studies currently locked

Additional FocalScope Information & Resources

Read FocalScope Reviews, Testimonials & Customer References from 16 real FocalScope customers.

Browse FocalScope Case Studies, Customer Success Stories, & Customer References from 10 businesses that use FocalScope.

FeaturedCustomers has 2,122,785+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.