Read 16 FocalScope reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose FocalScope as their undefined

FocalScope is a leading customer service software platform that brings together everything that’s required to manage customer communication and engagement effectively. The FocalScope help desk and contact center software offers an all-in-one solution to power email tickets, voice, live chat, chatbots, Facebook, WhatsApp, survey, self-service portal, and everything in between. FocalScope has all the powerful features you need to provide great customer service at scale on all channels. With best-in-class reporting, dashboards, integrations and robust APIs, FocalScope lets your team focus on what really matters: keeping your agents and customers happy.

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Customer Rating Review Scorebased on 759 reference ratings
4.8/5.0 (759)

16Testimonials

  • "After going live with FocalScope, we have seen a greater conversion rate on our website. We attribute this to having our sales people engage directly with customers using FocalScope live chat."

    Esben AabenhusChief Executive Officer
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9 Case Studies

  • Radisson Blu boosts room reservation handling times using FocalScope

    Rolf L.IT Chief
8 more case studiescurrently locked

Additional FocalScope Information & Resources

Read FocalScope Reviews, Testimonials & Customer References from 16 real FocalScope customers.

Browse FocalScope Case Studies, Customer Success Stories, & Customer References from 9 businesses that use FocalScope.

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