Customer Support Software Companies

Find the best Customer Support Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Support Software vendors.

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Browse 6,406 reviews, 5,141 case studies & customer success stories, and 977 customer videos of the best Customer Support Software for your business needs

  • Overall Reference Rating 4.8
    Customer Support Software

    Better Impact Inc. (formerly known as Volunteer Squared) has been providing nonprofits, schools and municipalities with volunteer management databases since 2001. Their understanding of the volunteer sector is evident in …

  • Overall Reference Rating 4.7
    Customer Support Software

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

  • Overall Reference Rating 4.8

    Vtiger

    Verified
    Customer Support Software

    Vtiger is a CRM software company on a mission to help customer facing teams at small and medium sized businesses work more effectively to build lasting relationships with customers through …

  • Overall Reference Rating 4.8

    Balto

    Verified
    Customer Support Software

    Balto is the #1 Real Time Guidance Platform for Contact Centers powered by AI. It unites agents with industry-leading AI to empower teams with real-time guidance, resulting in happier customers, …

  • Overall Reference Rating 4.8
    Customer Support Software

    MaestroQA is software for customer service quality management. Whether it's CSAT, NPS, or brand loyalty, they'll help you drive the experiences that impact these metrics. Their customer service quality assurance …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Support Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.7
    Customer Support Software

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …

  • Overall Reference Rating 4.7
    Customer Support Software

    Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. …

  • Overall Reference Rating 4.8
    Customer Support Software

    Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.

  • Overall Reference Rating 4.8
    Customer Support Software

    Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to …

  • Overall Reference Rating 4.8
    Customer Support Software

    Engati is a one-stop platform for delighted customers. With their intelligent bots and Live Chat services they help you create the smoothest of Customer Experiences. They make it possible for …

  • Overall Reference Rating 4.8
    Customer Support Software

    VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of …

  • Overall Reference Rating 4.8
    Customer Support Software

    Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide …

  • Overall Reference Rating 4.7
    Customer Support Software

    BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience. It brings together all your siloed customer data, so you can perform more …

  • Overall Reference Rating 4.7

    Device42

    Verified
    Customer Support Software

    Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate …