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Mavenoid

Read 24 Mavenoid reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 8 customer videos to see why companies chose Mavenoid as their Customer Support Software

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.

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  • 24 Testimonials View
  • 26 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1229 reference ratings
4.8/5.0 (1229)

24Testimonials

  • “Mavenoid allows customers to take advantage of the wealth of support materials already in place and find what is relevant to them, reducing the need to raise a support ticket …

    Tom Castle Customer Support Manager

  • “Having our challenges mapped out allowed us to create a new vision for what we wanted the help center to embody, which was to create an interactive help center that …

    Noall Foxley Digital Product Manager

  • "Mavenoid solved this challenge by giving each agent a guided, on-demand portal that quickly narrowed product and troubleshooting steps to the most relevant information based on key question prompts."

    Multinational Outdoor Cooking Manufacturer Support Manager
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26 Case Studies

  • Automated CX Where 70% of Customers Successfully Help Themselves

    Oliver Jonasson Head of Support & Logistics

  • Bicelo Built an Alternative to a Human Support Team in 26 Days …

    Anders Dahlberg Co-founder & Head of Product

  • Husqvarna Boosts Their Customer Happiness Index by Automating Thousands of Support Conversations …

    Jonas Sjölund Product Manager – Digital Customer Support Solutions
25 more case studies currently locked

8 Customer Videos

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Additional Mavenoid Information & Resources

Read Mavenoid Reviews, Testimonials & Customer References from 24 real Mavenoid customers.

Browse Mavenoid Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Mavenoid.

Watch Mavenoid Customer Videos to learn why 8 businesses chose Mavenoid.

FeaturedCustomers has 2,110,596+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.