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Mavenoid

Read 24 Mavenoid reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 8 customer videos to see why companies chose Mavenoid as their Customer Support Software

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.

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  • 24 Testimonials View
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Customer Rating Review Score based on 1157 reference ratings
4.8/5.0 (1157)

24Testimonials

  • "Mavenoid has been a game-changer for us. We can now provide faster and more personalized support to our customers, while also improving the reliability of our machines and exploring new …

    Jack Rijnenberg Manager Self Service

  • "Mavenoid solved this challenge by giving each agent a guided, on-demand portal that quickly narrowed product and troubleshooting steps to the most relevant information based on key question prompts."

    Multinational Outdoor Cooking Manufacturer Support Manager

  • "When looking at the depth and breadth of what we've achieved, I'd say it's fundamentally made our lives simpler. It's given us the agility to be more responsive to our …

    Stephan Bader Managing Director & Director of Customer Service and Parts
23 more testimonials currently locked

22 Case Studies

  • Positec Reduced Live Chat Volume by 60% Across 100+ Products

    Omar Ahmad Vice President of Operations

  • Cylinda’s Customers Resolve 31% of Troubleshooting Issues on Their Own

    Tobias Hagberg Regional Manager

  • Easee Achieves 70% Self-Service Resolution and 93% Customer Satisfaction with Mavenoid

    Ross Simpson Global Strategic Manager for Customer Excellence
21 more case studies currently locked

8 Customer Videos

  • Kineon - Customer Success Story (Tom Sanderson - Chief Operating Officer)
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    Tom Sanderson Chief Operating Officer
  • How Easee self-serves 70% of support requests
    Play Video
    Ross Simpson Global Strategic Manager for Customer Excellence
  • KEF - Customer Success Story (Graham Rowlands - SVP, Global Sales and Operations)
    Play Video
    Graham Rowlands SVP, Global Sales and Operations
7 more videos currently locked

Additional Mavenoid Information & Resources

Read Mavenoid Reviews, Testimonials & Customer References from 24 real Mavenoid customers.

Browse Mavenoid Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Mavenoid.

Watch Mavenoid Customer Videos to learn why 8 businesses chose Mavenoid.

FeaturedCustomers has 1,974,871+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.