Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.
“Mavenoid enables us to provide high-quality troubleshooting to our customers without delay, whilst also providing knowledge within our service department in ways we couldn’t before.”
“We're still very early stage so don't have any dedicated support agents, however, without Mavenoid we might have needed that.”
"When looking at the depth and breadth of what we've achieved, I'd say it's fundamentally made our lives simpler. It's given us the agility to be more responsive to our …
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