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Mavenoid

Read 24 Mavenoid reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 8 customer videos to see why companies chose Mavenoid as their Customer Support Software

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.

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  • 24 Testimonials View
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Customer Rating Review Score based on 1117 reference ratings
4.8/5.0 (1117)

24Testimonials

  • “Nice and friendly, no messing around and straight to the point, cleared up my query within minutes.”

    Leading Micromobility Company

  • "When looking at the depth and breadth of what we've achieved, I'd say it's fundamentally made our lives simpler. It's given us the agility to be more responsive to our …

    Stephan Bader Managing Director & Director of Customer Service and Parts

  • “Mavenoid’s technology leaps over its competitors in this space and provides a greater customer experience with a sleek and sophisticated interface for both the consumer and our organization.”

    Omar Ahmad Vice President of Operations
23 more testimonials currently locked

22 Case Studies

  • Frontpoint Uses Mavenoid to Improve Customer Satisfaction, Reduce Costs, and Streamline Operations

    Derek Carder Chief Operating Officer

  • Hoppy Resolves 51% of Their Customer’s Support Inquiries Automatically with Mavenoid+Joyride

  • Pura’s Support Team Sees Sharp Reduction in Tickets by Achieving 76+% Self-Service …

    Noall Foxley Digital Product Manager
21 more case studies currently locked

8 Customer Videos

  • Rawbike - Customer Success Story (Oliver Jonasson - Head of Support & Logistics)
    Play Video
    Oliver Jonasson Head of Support & Logistics
  • Frontpoint - Customer Success Story (Derek Carder - Chief Operating Officer)
    Play Video
    Derek Carder Chief Operating Officer
  • How Easee self-serves 70% of support requests
    Play Video
    Ross Simpson Global Strategic Manager for Customer Excellence
7 more videos currently locked

Additional Mavenoid Information & Resources

Read Mavenoid Reviews, Testimonials & Customer References from 24 real Mavenoid customers.

Browse Mavenoid Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Mavenoid.

Watch Mavenoid Customer Videos to learn why 8 businesses chose Mavenoid.

FeaturedCustomers has 1,912,767+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.