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Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.
“Over time, what we noticed was while our case count was increasing—Mavenoid has, in self-service, added just under 30% more cases—we haven’t had to add one more staff member globally. …
"The powerful results of our A/B testing show that improving the way we offer troubleshooting to our consumers needs to continue to have a high priority. Mavenoid handles BSH’s internal …
“Mavenoid is our partner in creating a smart and scalable support solution that empowers our customers to self-resolve technical issues with ease and confidence. Mavenoid automates 30,000 customer requests every …
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