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Mavenoid

Read 24 Mavenoid reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 8 customer videos to see why companies chose Mavenoid as their Customer Support Software

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.

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  • 24 Testimonials View
  • 26 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1247 reference ratings
4.8/5.0 (1247)

24Testimonials

  • "Mavenoid and the Mavenoid team have helped in the digital transformation of our support experience. Not only has the software enabled the creation of customer-centric support workflows, but it has …

    Derek Carder Chief Operating Officer

  • “Over time, what we noticed was while our case count was increasing—Mavenoid has, in self-service, added just under 30% more cases—we haven’t had to add one more staff member globally. …

    Graham Rowlands SVP, Global Sales and Operations

  • “Nice and friendly, no messing around and straight to the point, cleared up my query within minutes.”

    Leading Micromobility Company
23 more testimonials currently locked

26 Case Studies

  • Improved online troubleshooting leads to 70% more customers helping themselves

    Sebastian Pfahler Project Lead Contact Center Digitalization

  • Kineon Uses Self-Service to Reduce Their Manual Support Ticket Volume by 50%

    Tom Sanderson Chief Operating Officer

  • Easee Achieves 70% Self-Service Resolution and 93% Customer Satisfaction with Mavenoid

    Ross Simpson Global Strategic Manager for Customer Excellence
25 more case studies currently locked

8 Customer Videos

  • How Jabra creates effective self-service support
    Play Video
    Mathijs Kooijman Support & Services
  • Rawbike - Customer Success Story (Oliver Jonasson - Head of Support & Logistics)
    Play Video
    Oliver Jonasson Head of Support & Logistics
  • Frontpoint - Customer Success Story (Derek Carder - Chief Operating Officer)
    Play Video
    Derek Carder Chief Operating Officer
7 more videos currently locked

Additional Mavenoid Information & Resources

Read Mavenoid Reviews, Testimonials & Customer References from 24 real Mavenoid customers.

Browse Mavenoid Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Mavenoid.

Watch Mavenoid Customer Videos to learn why 8 businesses chose Mavenoid.

FeaturedCustomers has 2,122,725+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.