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Mavenoid

Read 24 Mavenoid reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 8 customer videos to see why companies chose Mavenoid as their Customer Support Software

Mavenoid is the scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers from setup to daily use, to troubleshooting. Companies use their software to help their customers install, use, and troubleshoot everything from consumer electronics and home appliances to electric scooters and robotic lawnmowers. With $20 million in funding from leading VC firms and many of the world’s most iconic brands as clients, their goal is to make technology easy for everyone. Founded in 2017 by a team from Palantir and Google, they have offices in New York, Amsterdam, and Stockholm. As an international virtual-first company, they have office optional culture with Mavens located all over the US and Europe.

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  • 24 Testimonials View
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Customer Rating Review Score based on 1096 reference ratings
4.8/5.0 (1096)

24Testimonials

  • “We are very satisfied with the outcomes, and only wish we’d partnered with Mavenoid sooner. Their support automation platform allows us to enhance customer service, continuously boosting our customer happiness …

    Jonas Sjölund Product Manager – Digital Customer Support Solutions

  • “Mavenoid enables us to provide high-quality troubleshooting to our customers without delay, whilst also providing knowledge within our service department in ways we couldn’t before.”

    Tobias Hagberg Regional Manager

  • “Clear and quick communication. Smooth and quick regarding implementation.”

    Nicklas Friberg Head of Lindab Innovation Hub
23 more testimonials currently locked

22 Case Studies

  • Micromobility company increased CSAT by 70% after adopting Mavenoid Live Support

  • Improved Online Troubleshooting Leads to 70% More Customers Helping Themselves

    Sebastian Pfahler Project Lead Contact Center Digitalization

  • Hoppy Resolves 51% of Their Customer’s Support Inquiries Automatically with Mavenoid+Joyride

21 more case studies currently locked

8 Customer Videos

  • KEF - Customer Success Story (Graham Rowlands - SVP, Global Sales and Operations)
    Play Video
    Graham Rowlands SVP, Global Sales and Operations
  • Husqvarna - Customer Success Story (Jonas Sjölund - Product Manager – Digital Customer Support Solutions)
    Play Video
    Jonas Sjölund Product Manager – Digital Customer Support Solutions
  • How Easee self-serves 70% of support requests
    Play Video
    Ross Simpson Global Strategic Manager for Customer Excellence
7 more videos currently locked

Additional Mavenoid Information & Resources

Read Mavenoid Reviews, Testimonials & Customer References from 24 real Mavenoid customers.

Browse Mavenoid Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Mavenoid.

Watch Mavenoid Customer Videos to learn why 8 businesses chose Mavenoid.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.