OVERALL CUSTOMER
REFERENCE RATING
4.6

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"HelpSpot helps keep me organized when it comes to client requests. It's also easy to track time and a..."
Steve McGough
Spider Creations
"The main reason we at Dirac chose HelpSpot over other similar systems was that we could apply a subje..."
Nilo Casimiro Ericsson
Dirac Research AB
"HelpSpot has allowed our team of 64 staffers to more efficiently accept, track and close more than 57..."
Ian Pitts
Manager, Front-end Web Development
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"Already 7 years with HelpSpot and still a perfect fit for our sample needs...."
Jerome Micaux
Director, Project Management
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"Before deciding on Helpspot we reviewed several other help desk products. We decided on Helpspot due..."
Rob Gill
Founder
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"Without Helpspot providing email based customer support is simply unmanageable. Helpspot helps us org..."
Jan Keijzer
Adeon Software House
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"HelpSpot allows BTS the opportunity to be responsive to customer request at all times. Emails into ou..."
Winston Rolle
Bahamas Technology Solutions Ltd.
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"Since we introduced HelpSpot we were able to dramatically reduce our overhead in managing and trackin..."
Johannes Rohrauer
Kleen-Tex Industries Gmbh
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"Helpspot has a lot of bang for its buck. The company is willing to develop to your needs and has a gr..."
Kristin Hernandez
Senior IT Director
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"As someone that works in a support team, I am constantly amazed how helpful HelpSpot's own support te..."
Joseph Pitha
Help Desk Manager
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"HelpSpot has helped us organize our calls and be more efficient in solving the problems of our users...."
Janet Ayles
IT Services Manager
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"As a support focused web hosting company, HelpSpot is at the heart of everything we do. HelpSpot has..."
Ronan Burnett
Managing Director
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"HelpSpot has given me the ability to identify hardware and software trends, Amazing Team and Amazing..."
Derek Anderson
IT Manager
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"Since converting over to HelpSpot seven years ago, our support operations have run like a well-oiled..."
Sam Weiss
CEO, ReadySetAuction
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"We are a large healthcare provider in New England, and HelpSpot has made us much more efficient at ha..."
Mark Levesque
Management Information Systems Manager
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"HelpSpot improves our daily operations [and] makes our life easier. As a small business, we could not..."
Gal Zoltan
Chief Executive Officer
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Testimonials & Customer References of individual HelpSpot customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if HelpSpot is the right business software or service for your company.

We monitor all 61 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.