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  • 4.7 / 5.0 (4072)
    Verified193+ References
  • 4.7 / 5.0 (5735)
    Premium1328+ References
  • 4.7 / 5.0 (4240)
    Premium206+ References

HelpSpot Testimonials

  • "HelpSpot has made my staff much more efficient and effective. We can easily handle and measure the thousands of tickets we receive each week, and automate processes that don't need a human too. I highly recommend it."

  • "I wanted to thank you and your team anyway for creating such a great help desk system, I am really glad we switched and we will add more licenses in the future. Thanks to its streamlined and beautiful user interface Helpspot gets out of your way and lets you focus on what you need to do."

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  • Reference Rating
    4.7 / 5.0
    Customer References193 total
    About

    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.

  • Reference Rating
    4.7 / 5.0
    Customer References1328 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

  • Reference Rating
    4.7 / 5.0
    Customer References206 total
    About

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault. Try LiveChat for free!

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