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"Since we introduced HelpSpot we were able to dramatically reduce our overhead in managing and trackin..."
Johannes Rohrauer
Kleen-Tex Industries Gmbh
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"HelpSpot allows BTS the opportunity to be responsive to customer request at all times. Emails into ou..."
Winston Rolle
Bahamas Technology Solutions Ltd.
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"HelpSpot's Secondary Portal feature enables us to provide branded email support for over 40 domains,..."
Brian T. Nakamoto
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"HelpSpot has increased the overall efficiency of our IT Support team. We have been able to improve ou..."
John Kenyon
The BGW Group
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"Helpspot is our secret sauce when it comes to enabling our Customer support. It's seamless and smooth..."
Ted Box
Chief Executive Officer
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"Helpspot has enabled us to knock our customer service and support "out of the park". Prior to using H..."
Frank Stillone
Chief Executive Officer
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"After struggling with email clients to handle our support, HelpSpot has been an absolute godsend, I w..."
Ben Richardson
Founder
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"HelpSpot helps keep me organized when it comes to client requests. It's also easy to track time and a..."
Steve McGough
Spider Creations
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"HelpSpot is our astromech droid that gets us out of a lot of jams...."
Jeff Stephenson
Senior Director of Customer Service
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"HelpSpot has made my staff much more efficient and effective. We can easily handle and measure the th..."
Bill Brown
Chief Technology Officer
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"If you are looking for a quick, affordable, and efficient ticketing system, you can't do any better t..."
Jeff Grossenbacher
Director Of Technology
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"When I'm "on the go" it is very useful to have a smartphone-edition of Helpspot with me...."
Simon Gantenbein
University of Berne
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"HelpSpot is full-featured without being overly-complicated...."
Kevin Bluck
Chief Information Officer
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"After switching to HelpSpot, our Support team manages all of our support requests with much greater e..."
Tony Lind
Chief Executive Officer
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"HelpSpot has allowed our technology team of 6 to serve a community of 450 faculty, students, and staf..."
Peter Hoopes
Director of Information Services
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"We are a large healthcare provider in New England, and HelpSpot has made us much more efficient at ha..."
Mark Levesque
Management Information Systems Manager
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Testimonials & Customer References of individual HelpSpot customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if HelpSpot is the right business software or service for your company.

We monitor all 61 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.