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"Without Helpspot providing email based customer support is simply unmanageable. Helpspot helps us organise, automate and improve this critical function with its powerful but simple to use functionality."
"HelpSpot has increased the overall efficiency of our IT Support team. We have been able to improve our speed to resolution, enhance our communication with end-users, and increase the knowledge of our support staff through sharing information. Everybody loves the simplicity of HelpSpot. The overall layout and functionality is great, plus with every HelpSpot upgrade there's always at least one new feature our team finds valuable. HelpSpot just makes sense."
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault. Try LiveChat for free!
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