HelpSpot References Capped?

Access even more references from these marketplace competitors

Work at
HelpSpot?
Upgrade Profile
  • 4.7 / 5.0 (4145)
    112+ References
  • 4.8 / 5.0 (1004)
    121+ References
  • 4.7 / 5.0 (3955)
    109+ References

HelpSpot

Read 61 HelpSpot reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose HelpSpot as their Help Desk Software

HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.

Show more
Categories:
Show more
  • 61 Testimonials View
  • 8 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 3894 reference ratings
4.7/5.0 (3894)

61Testimonials

  • "HelpSpot allows BTS the opportunity to be responsive to customer request at all times. Emails into our HelpSpot appropriately logs the call then distributes it by email to the entire …

    Winston Rolle Bahamas Technology Solutions Ltd.

  • "HelpSpot has allowed our team of 64 staffers to more efficiently accept, track and close more than 570 tickets each month. Helpspot is instrumental in how we serve our internal …

    Ian Pitts Manager, Front-end Web Development

  • "HelpSpot improves our daily operations [and] makes our life easier. As a small business, we could not handle customer service so efficiently. This has been our main advantage over our …

    Gal Zoltan Chief Executive Officer
60 more testimonials currently locked

8 Case Studies

  • Creeden supports over 10,000 manufacturers, retailers and sales reps using HelpSpot

    Greg Biernacki Senior Developer

  • why Warner Music trusts HelpSpot to communicate with their millions of fans …

    Jeff Stephenson Senior Director of Customer Service

  • The Silent Partner saves 100+ hours a month with HelpSpot

7 more case studies currently locked

Additional HelpSpot Information & Resources

Read HelpSpot Reviews, Testimonials & Customer References from 61 real HelpSpot customers.

Browse HelpSpot Case Studies, Customer Success Stories, & Customer References from 8 businesses that use HelpSpot.

FeaturedCustomers has 2,088,307+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.