HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.
"HelpSpot has allowed our technology team of 6 to serve a community of 450 faculty, students, and staff and to ensure that no one's technology questions or problems would go unanswered. It keeps us on top of issues and organized."
Read HelpSpot Reviews, Testimonials & Customer References from 61 real HelpSpot customers.
Browse HelpSpot Case Studies, Customer Success Stories, & Customer References from 6 businesses that use HelpSpot.