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HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.
"HelpSpot has made my staff much more efficient and effective. We can easily handle and measure the thousands of tickets we receive each week, and automate processes that don't need …
"Before deciding on Helpspot we reviewed several other help desk products. We decided on Helpspot due to the intuitive, simple to use interface, workflow customisation potential and competitive pricing. Two …
"To my clients, HelpSpot makes me look like the most efficient and well-organised IT support agency in Birmingham and I feel like I am, too. My staff love using it …
Read HelpSpot Reviews, Testimonials & Customer References from 61 real HelpSpot customers.
Browse HelpSpot Case Studies, Customer Success Stories, & Customer References from 6 businesses that use HelpSpot.
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