HelpSpot References Capped?

Access even more references from these marketplace competitors

Work at
HelpSpot?
Upgrade Profile
  • 4.7 / 5.0 (4203)
    Premium 297+ References
  • 4.8 / 5.0 (828)
    121+ References
  • 4.7 / 5.0 (3830)
    109+ References

HelpSpot

Read 61 HelpSpot reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose HelpSpot as their Help Desk Software

HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.

Show more
Category:
  • 61 Testimonials View
  • 6 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 3771 reference ratings
4.7/5.0 (3771)

61Testimonials

  • "Helpspot enables us to provide prompt and efficient support to our global customer base. Issue tracking and related communications with our customers are much easier and manageable than ever before."

    Louwrens van Deventer

  • "Our customers find HelpSpot easy to submit support tickets and the support team loves HelpSpot because it doesn't let a ticket get stale. Every ticket gets handled to completion, quickly. …

    John Brogan Chief Executive Officer

  • "HelpSpot helps keep me organized when it comes to client requests. It's also easy to track time and allows me to create a spreadsheet for clients each month detailing services …

    Steve McGough Spider Creations
60 more testimonials currently locked

6 Case Studies

  • NetCE uses HelpSpot in its call center to support over 500,000 healthcare …

    Kevin Bluck Chief Information Officer

  • How Converse County School District has leveraged HelpSpot for over a decade …

    Theresa Jackson Database Technician

  • why Warner Music trusts HelpSpot to communicate with their millions of fans …

    Jeff Stephenson Senior Director of Customer Service
5 more case studies currently locked

Additional HelpSpot Information & Resources

Read HelpSpot Reviews, Testimonials & Customer References from 61 real HelpSpot customers.

Browse HelpSpot Case Studies, Customer Success Stories, & Customer References from 6 businesses that use HelpSpot.

FeaturedCustomers has 1,911,111+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.