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Read 61 HelpSpot reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose HelpSpot as their Help Desk Software

HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.

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Customer Rating Review Scorebased on 3400 reference ratings
4.7/5.0 (3400)

61Testimonials

  • "HelpSpot is our astromech droid that gets us out of a lot of jams."

    Jeff StephensonSenior Director of Customer Service
60 more testimonialscurrently locked

6 Case Studies

  • NinjaTrader depends on HelpSpot

    James GroveVice President of Customer Service
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Additional HelpSpot Information & Resources

Read HelpSpot Reviews, Testimonials & Customer References from 61 real HelpSpot customers.

Browse HelpSpot Case Studies, Customer Success Stories, & Customer References from 6 businesses that use HelpSpot.

FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.