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HelpSpot Testimonials

  • "HelpSpot allows BTS the opportunity to be responsive to customer request at all times. Emails into our HelpSpot appropriately logs the call then distributes it by email to the entire technical team and management to ensure that we are all aware of a pending customer issue. The report also allows …

  • "We are a small web design firm managing around 200 accounts. The HelpSpot ticketing system has been fabulous for us to manage support requests and billable time for staff and clients. A few things I like. It's easy to run a monthly report to see our staff's time. When a …

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  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,328 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Zoho Desk
    Reference Rating
    4.8 / 5.0
    Customer References 121 total
    About

    Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk …

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