Customer Support Software Companies

Find the best Customer Support Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Support Software vendors.

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Browse 4,448 reviews, 3,698 case studies & customer success stories, and 708 customer videos of the best Customer Support Software for your business needs

  • Overall Reference Rating 4.8
    Customer Support Software

    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …

  • Overall Reference Rating 4.8
    Customer Support Software

    Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all …

  • Overall Reference Rating 4.8
    Customer Support Software

    Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk …

  • Overall Reference Rating 4.7
    Customer Support Software

    TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom …

  • Overall Reference Rating 4.7
    Customer Support Software

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

  • Overall Reference Rating 4.7
    Customer Support Software

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …

  • Overall Reference Rating 4.8
    Customer Support Software

    Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …

  • Overall Reference Rating 4.7
    Customer Support Software

    Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Support Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.8
    Customer Support Software

    VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of …

  • Overall Reference Rating 4.7
    Customer Support Software

    Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to …

  • Overall Reference Rating 4.8
    Customer Support Software

    Daktela One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central …

  • Overall Reference Rating 4.8

    Freshchat

    Verified
    Customer Support Software

    Freshchat helps you delight your customers by driving smarter conversations on messaging channels they use whenever they need to talk to you, 24/7. At Freshchat, they will partner with you …

  • Overall Reference Rating 4.7
    Customer Support Software

    TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today's business processes. A leading provider of integrated IT service management, customer support and application …

  • Overall Reference Rating 4.8

    VCC Live

    Verified
    Customer Support Software

    VCC Live provides innovative cloud-based contact center solutions that empower their clients to provide the best customer experience. With VCC Live’s software, contact centers can handle a full spectrum of …