"With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions. Our customers are more engaged and consistently give us a CSAT score of 5/5. My advice to anyone who is digitizing their customer service would be to consider Sendbird as a …

“It's super easy to put a few conditions in the system prompt to make sure the chatbot speaks in their voice and doesn't answer off-topic questions and things like that. Then, the AI chatbot becomes an expert in that specific event, or even products and services that that client might …