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Sendbird

Read 41 Sendbird reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch 7 customer videos to see why companies chose Sendbird as their Customer Support Software

Sendbird is the leading user engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge. They allow any app or Website to quickly and easily embed rich real-time chat, voice, and video experiences into their app to build connections with users and between users. This could be connecting drivers and consumers in a timely fashion to reduce cancellations for a delivery app, helping buyers get their questions answered from sellers to increase transactions in a digital marketplace, or increasing engagement between users in an online community. The platform has over 150M MAUs from over 50 countries operating in industries ranging from marketplaces, ride sharing and online communities to gaming, live video streaming and healthcare.

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  • 41 Testimonials View
  • 54 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1912 reference ratings
4.8/5.0 (1912)

41Testimonials

  • "We discovered that other services already offered two-way communication between artists and fans, and messaging is the most viable solution for driving engagement. That's when we knew we needed chat …

    Jesang Park Chief Executive Officer

  • “We have noticed as more organizations have come to fundraise virtually and can’t meet in person, chat is a great way to announce a fundraiser, to communicate, to coordinate. We’ve …

    Anton German Chief Technology Officer

  • "Messages sent directly to driver-partners persist in a dedicated part of the app, so users know exactly what is being sent to them, where to find these messages, and more …

    Apurva Shetty Product Manager
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54 Case Studies

  • How Ralali connects its B2B marketplace with Sendbird’s chat API

    Irwan Suryady Chief Technology Officer

  • Hostelworld brings travelers together worldwide with Sendbird

    Jelena Vukadinovic Head of Mobile Product and Growth

  • US-based drugstore chain and digital marketplace brings virtual health to the masses …

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7 Customer Videos

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Additional Sendbird Information & Resources

Read Sendbird Reviews, Testimonials & Customer References from 41 real Sendbird customers.

Browse Sendbird Case Studies, Customer Success Stories, & Customer References from 54 businesses that use Sendbird.

Watch Sendbird Customer Videos to learn why 7 businesses chose Sendbird.

FeaturedCustomers has 2,083,613+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.