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Sendbird

Read 41 Sendbird reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch 7 customer videos to see why companies chose Sendbird as their Customer Support Software

Sendbird is the leading user engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge. They allow any app or Website to quickly and easily embed rich real-time chat, voice, and video experiences into their app to build connections with users and between users. This could be connecting drivers and consumers in a timely fashion to reduce cancellations for a delivery app, helping buyers get their questions answered from sellers to increase transactions in a digital marketplace, or increasing engagement between users in an online community. The platform has over 150M MAUs from over 50 countries operating in industries ranging from marketplaces, ride sharing and online communities to gaming, live video streaming and healthcare.

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  • 41 Testimonials View
  • 54 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1946 reference ratings
4.8/5.0 (1946)

41Testimonials

  • “However, when it came to developing chat, we chose Sendbird because we needed to imple- ment the service well quickly. Sendbird is the expert in the chat and messaging space.”

    Young Duck Park Project Manager for the Platform Planning Team

  • "With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions. Our customers are more engaged and consistently give us a CSAT …

    Ozgur Gemici Senior Manager

  • “It would delete chats. It would change display names of people without us knowing. User didn't even know who they were communicating with half the time.”

    Greg Auerbach Founder
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54 Case Studies

  • SSG handles 25% of email and call inquiries with Sendbird in-app chat

    Young Duck Park Project Manager for the Platform Planning Team

  • Paytm creates a social payment experience with Sendbird

    Abhishek Madan Head of Product

  • PUBG New State - Customer Case Study

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7 Customer Videos

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Additional Sendbird Information & Resources

Read Sendbird Reviews, Testimonials & Customer References from 41 real Sendbird customers.

Browse Sendbird Case Studies, Customer Success Stories, & Customer References from 54 businesses that use Sendbird.

Watch Sendbird Customer Videos to learn why 7 businesses chose Sendbird.

FeaturedCustomers has 2,123,267+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.