“My background in improv definitely helped. You received and gave feedback pretty much constantly and you got very good at it - especially couching feedback in a way that would allow the recipient to be most receptive to it.”
“Integrating MaestroQA with Lessonly has helped Zola close the feedback loop between quality and training. We appreciate the fact that MaestroQA built this integration, as it’s really helped us improve our operations.”
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good …
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