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Assembled

Read 53 Assembled reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch customer videos to see why companies chose Assembled as their Workforce Management Systems

Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some of the most innovative support teams in the world, including Stripe, GoFundMe, Harry’s, and Looker.

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Customer Rating Review Score based on 1927 reference ratings
4.8/5.0 (1927)

53Testimonials

  • "Our outsourced team has improved agent productivity by 10 to 15 percent, thanks to insights from Assembled. It's been key in comparing our internal agents with outsourced ones, enhancing our …

    Neil Chowdhury Head of Customer Success

  • "We’ve seen a consistent increase in SLA. During our busy season this year we met SLA each month, versus last year prior to Assembled where we didn’t. It feels like …

    Jonathon Hikade Workforce Management Analyst

  • "With the Google Calendar integration, I don't have to think about scheduling. Managers don't have to come to me to tell me to add a meeting or a break to …

    Jessica Mannucci Workforce Planning Coordinator
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28 Case Studies

  • How Lulus created an elevated customer and agent experience with Assembled

    Amy Coleman Director of Customer Experience

  • How Pie Insurance saves $300k annually using Assembled

    Conner Church Workforce Analyst

  • Maintaining critical response times through the scaling process

    Morgan Wood Vice President Customer Operations
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Additional Assembled Information & Resources

Read Assembled Reviews, Testimonials & Customer References from 53 real Assembled customers.

Browse Assembled Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Assembled.

FeaturedCustomers has 2,000,038+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.