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Assembled

Read 53 Assembled reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch customer videos to see why companies chose Assembled as their Customer Support Software

Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some of the most innovative support teams in the world, including Stripe, GoFundMe, Harry’s, and Looker.

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Customer Rating Review Score based on 1948 reference ratings
4.8/5.0 (1948)

53Testimonials

  • "We love adherence in Assembled. With previous tools, agents had to manually select their status, so it was really an honor system. We had to trust agents to switch their …

    Kevin Rury Workforce Management Analyst

  • "There was an immediate comfort factor. Assembled actually looked a lot like our spreadsheet, but without any of the pain or mistakes. It was actually really nice to use something …

    John Biscuti Director of CX

  • "Assembled was a life-changer for us. It helped us see who are top-performing agents are, as well as who needed help in-house and across our BPOs. Assembled is a grown-up …

    Bruce Wagner Director of Support
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47 Case Studies

  • Maintaining critical response times through the scaling process

    Morgan Wood Vice President Customer Operations

  • EliseAI automates 50% of triage with Assembled

  • Wyze saves $1.2M annually on BPO costs with Assembled

    Bruce Wagner Director of Support
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Additional Assembled Information & Resources

Read Assembled Reviews, Testimonials & Customer References from 53 real Assembled customers.

Browse Assembled Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Assembled.

FeaturedCustomers has 2,045,132+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.