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Read 42 Playvox reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Playvox as their Quality Management Software

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

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Customer Rating Review Scorebased on 1408 reference ratings
4.8/5.0 (1408)

42Testimonials

  • “More output with the same resources – winning! The Playvox Workforce Management system provides real time global updates across all time zones, so we know exactly what’s going on for any given period The fact that we are able to pull in the other metrics, such as CSAT and QA, means we have a balanced view on how we are delivering service globally in real time. It blows me away how easy this has all been.”

    Yvonne GilmourHead of Service Delivery
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4 Case Studies

  • Afterpay transforms workforce efficiency with AI-driven tools for digital staffing and scheduling from Playvox WFM

    Yvonne GilmourHead of Service Delivery
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Additional Playvox Information & Resources

Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.

Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.

FeaturedCustomers has 1,856,415+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.