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Read 42 Playvox reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Playvox as their Quality Management Software

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

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Customer Rating Review Scorebased on 1354 reference ratings
4.8/5.0 (1354)

42Testimonials

  • “We’re really satisfied with the jump we’ve seen in CSAT. Playvox has helped us better understand where our Member Success team is successful and where we could use a little more ‘love,’ or training.”

    Nicole RinkerMember Success Team Lead
41 more testimonialscurrently locked

4 Case Studies

  • Afterpay transforms workforce efficiency with AI-driven tools for digital staffing and scheduling from Playvox WFM

    Yvonne GilmourHead of Service Delivery
3 more case studiescurrently locked

Additional Playvox Information & Resources

Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.

Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.

FeaturedCustomers has 1,830,903+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.