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Playvox

Read 42 Playvox reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Playvox as their Quality Management Software

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

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  • 42 Testimonials View
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Customer Rating Review Score based on 1710 reference ratings
4.8/5.0 (1710)

42Testimonials

  • “Thanks to Playvox I can quickly and intuitively obtain data on the evolution of the performance of every team.”

    Sergio Calero Head of Customer Care

  • “We didn’t have practical ways to showcase the quality assurance work we were doing, but Playvox brought that into view.”

    Ellen Dias Quality Coordinator

  • “I love PlayVox because of the ability to track my goals either daily, weekly or monthly. Also [as agents] we are able to select custom dates to track our QA …

    Jose Maldonado Agent
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4 Case Studies

  • seQura Increases Productivity by 50% While Improving Satisfaction

    Lidia Yepez Quality Manager

  • Neo enhances employee engagement, drives productivity, and fosters a collaborative work environment …

  • Angi boosts efficiency and saves over $1M per year with automated forecasting, …

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Additional Playvox Information & Resources

Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.

Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.

FeaturedCustomers has 1,987,050+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.