PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
"We connected one of our feedback channels and got insights 24 hours later. I didn’t tell you the key areas of our product, but the software identified them. Some products will tell you the most common word in your support conversations is “hi” or “hello,” which isn’t very insightful, but Playvox read my mind.”
Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.
Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.