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PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
“Customer AI saves me the analysis time and gives me a place to refer back to when I need to tell a story internally. It’s a great way for us …
“We were previously looking at another solution and you guys [PlayVox] blew them out of the water! Plus you guys have a lovely and patient support team.”
“It is simply awesome. I like Playvox, it is easy to use and helpful, i.e. when we need to learn something new, the learning courses are great! I would definitely …
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