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Playvox

Read 42 Playvox reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Playvox as their Quality Management Software

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

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  • 42 Testimonials View
  • 4 Case Studies View
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Customer Rating Review Score based on 1832 reference ratings
4.8/5.0 (1832)

42Testimonials

  • “We’re really satisfied with the jump we’ve seen in CSAT Playvox has helped us better understand where our Member Success team is successful and where we could use a little …

    Nicole Rinker Member Success Team Lead

  • “Working with Playvox Workforce Management has been a dream! They’ve been an incredible partner — super quick to help and very willing to build out functionality that makes the lives …

    Kayla Roden Manager of CX

  • “Properly aligned Quality Assurance process allows us to provide top-notch service to our customers which is one of the highest priorities for Plesk company."

    Roman Basalyko VP - Support & Customer Success
41 more testimonials currently locked

4 Case Studies

  • Angi boosts agent occupancy from 43% to 80% with Playvox

  • Afterpay boosts agent productivity by 30% with Playvox

    Yvonne Gilmour Head of Service Delivery

  • seQura increases productivity by 50% with Playvox

    Lidia Yepez Quality Manager
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Additional Playvox Information & Resources

Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.

Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.

FeaturedCustomers has 2,130,909+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.