PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
“Before Playvox, requests for customer data would take hours—sometimes days. At a certain point, we had to start turning down requests. Everything was just being either paused or delayed. Finding the data we needed was time-consuming and prone to the human error that goes along with manual tagging.”
Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.
Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.