Playvox References Capped?

Access even more references from these marketplace competitors

Work at
Playvox?
Upgrade Profile
  • 4.8 / 5.0 (2372)
    60+ References
  • 4.7 / 5.0 (1674)
    33+ References
  • 4.7 / 5.0 (2075)
    11+ References

Playvox

Read 42 Playvox reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Playvox as their Quality Management Software

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

Show more
Categories:
  • 42 Testimonials View
  • 4 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 1579 reference ratings
4.8/5.0 (1579)

42Testimonials

  • “With so many agents in various locations, being able to capture all of that data on one scorecard and having reports at our fingertips is priceless.”

    Michelle Sexton Operations Manager

  • “Before Playvox, requests for customer data would take hours—sometimes days. At a certain point, we had to start turning down requests. Everything was just being either paused or delayed. Finding …

    Ariana Allen Reputation Manager

  • “Playvox has been crucial to Angi being able to take back control of our agent operations. Driving accountability across our agent pool has not just improved customer experience and financial …

    Rob Lajeunesse Director of CX Strategy and Operations
41 more testimonials currently locked

4 Case Studies

  • Neo enhances employee engagement, drives productivity, and fosters a collaborative work environment …

  • Afterpay transforms workforce efficiency with AI-driven tools for digital staffing and scheduling …

    Yvonne Gilmour Head of Service Delivery

  • Angi boosts efficiency and saves over $1M per year with automated forecasting, …

3 more case studies currently locked

Additional Playvox Information & Resources

Read Playvox Reviews, Testimonials & Customer References from 42 real Playvox customers.

Browse Playvox Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Playvox.

FeaturedCustomers has 1,907,416+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.