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"We connected one of our feedback channels and got insights 24 hours later. I didn’t tell you the key areas of our product, but the software identified them. Some products will tell you the most common word in your support conversations is “hi” or “hello,” which isn’t very insightful, but Playvox read my mind.”
“If we didn’t have Playvox, from a product perspective, we probably wouldn’t look at support conversations as an input into any decision making.”
Greenlight Guru is the only purpose-built platform to give medical technology companies an end-to-end software solution to bring life-changing products to patients. The platform integrates cross-functional teams, processes, and data throughout the entire product lifecycle, giving visibility and traceability beyond compliance requirements to proactively overcome execution gaps and accelerate success. Hundreds of MedTech companies leverage the Greenlight Guru platform to bring high-quality devices to market globally while optimizing resources and mitigating risk.
Total Lean Management Software, by definition, recognizes this fact, and addresses quality management solutions through a dual technology, upstream/downstream user landscape approach to meeting the needs of both your upstream and downstream user types. This is combined with the tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.
At WoodWing, we liberate organizations from their content and information inefficiencies. For over two decades, we've been a beacon of innovation, providing solutions that streamline multichannel publishing, quality management, digital asset, and document management processes. Our product portfolio caters to all sectors, improving content creation and information management efficiency. WoodWing Software is a private limited company (BV) with headquarters in the Netherlands, offices in the US and Malaysia, commercial staff in LATAM, and a global partner network. The company was founded in 2000 and has a global workforce exceeding 200 employees.
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