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  • 4.8 / 5.0 (1739)
    46+ References
  • 4.8 / 5.0 (3615)
    Verified 217+ References
  • 4.7 / 5.0 (9413)
    Premium 1425+ References

Assembled Testimonials

  • "We love adherence in Assembled. With previous tools, agents had to manually select their status, so it was really an honor system. We had to trust agents to switch their statuses when they should and secondly, it was not an ideal agent experience. They would have to switch their status …

  • "Our company is nimble and fast-paced, so we're often adapting to changing business conditions. Rather than rely on manual spreadsheets, we needed a new system to accommodate these changes.”

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  • Playvox
    Reference Rating
    4.8 / 5.0
    Customer References 46 total
    About

    PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …

  • Calabrio
    Reference Rating
    4.8 / 5.0
    Customer References 217 total
    About

    We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage …

  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,425 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

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