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Oct8ne is a private company that started its activity in 2016 with dual headquarters in Silicon Valley and Barcelona. The live chat evolution is their coviewing technology: You can show products of your catalog in real-time while talking to your customers and personalize their shopping experience. Oct8ne also encourages an increase in sales of all types of products, not only commodities, as it gives the seller the same opportunities as if they were a seller on the street, converting visitors to buyers more efficiently.
“The customer service has grown a lot. There was a time when it was to put out fires so we wanted to boost that commercial part that we can offer …
“We used to have another chat, but that was and still is far away- in terms of functionality – from what Oct8ne is, and when we tried Oct8ne, there was …
“Being able to show and recommend product images or videos of routines through the coviewer has increased our conversion rate by more than 30%, so all the previous work of …
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