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Oct8ne is a private company that started its activity in 2016 with dual headquarters in Silicon Valley and Barcelona. The live chat evolution is their coviewing technology: You can show products of your catalog in real-time while talking to your customers and personalize their shopping experience. Oct8ne also encourages an increase in sales of all types of products, not only commodities, as it gives the seller the same opportunities as if they were a seller on the street, converting visitors to buyers more efficiently.
"I wasn’t here when the software was contracted so I don’t know why we did but I certainly know why we’ve kept it. The exceptional treatment Oct8ne offers; they advise …
“We can’t forget the good reputation, and we’ve had customer support whenever we’ve needed it.”
“Our agents share product photos, highlight details with annotations, and make suggestions. People take the time to do it; they are not rushed. They like it."
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