“The conversion rate between orders concluded thanks to the old chat and thanks to Oct8ne is completely different. Oct8ne has more than tripled the chat conversion rate. This is because showing the products in real-time, combined with a good product description and a good image, is practically like showing them personally at the counter in an offline pharmacy."
“We used to have another chat, but that was and still is far away- in terms of functionality – from what Oct8ne is, and when we tried Oct8ne, there was no need for us to even say that the chat works because it was the numbers talking.”