That's the first thing I do in the morning. I power up Provide Support and make sure people know I'm here.

Provide Support's software is well-designed, and it does a vital job to help us keep instant contact with our valued clients globally. Provide Support is a reliable service provider that never fails to deliver good solutions. We can recommend their Live Chat and Traffic Monitoring system capabilities to any business that takes service excellence serious.

Safelincs prides itself on market leading customer service. Prior to offering a live online chat we always felt there was a void that fell in between phone support and email queries and the ProvideSupport chat system fills that void perfectly. The installation of the system and the admin panel is very user friendly and we like the personalisation options for our team of operators. The live chat system is now an integral tool for our customer service team and for our customers and allows us to offer just another way of getting in touch and communicating. We have recommended ProvideSupport to other organisations as we feel the service far outweighs the cost.

Since 2004 we've utilized the ProvideSupport Live Chat Software on all of our websites. Even more, if you're a webmaster you can sign up for the affiliate referral program and offer it to your clients as we have been doing. With just a little effort the sales will pay for your account and then some. Interesting thing I've noticed with our website is that we've had a toll free number and live chat for clients to choose from. Over 80% of our sales come from the live chat. Thank you for creating such an amazing tool we're happy to share with others!

We've had our eCommerce Store open for over 10 years. During 9 of those we offered Live Chat Support via Live Person (LP). LP started us with a teaser low monthly rate and jacked it up annually until it was an exorbitant amount. LP held no regard for our tight finances as a small business. We also experienced repeated LP system outages and failures. Then it all changed. While personally shopping on another eCommerce site, I needed to use their chat feature. After a successful chat resulting in a purchase, I saw tiny little letters on the chat window - Powered by Provide Support. A few clicks later, a couple of page reads on the Provide Support website, I thought 'this is pretty powerful must be expensive'. I clicked on the pricing page and was delighted to see a fair and comprehensive pricing structure. I did the free trial, cut and pasted some code and was up and running. Just two days later cancelled the old, expensive LP and, and prepaid for a full year of Provide Support. Provide Support has been great ever since. I discover more features every day and am a happy customer. With Provide Support the switch was easy, and we are saving hundreds and hundreds of dollars.

We specialise in replacement carpet sets for classic cars, based on the original templates and deliver throughout the UK, Europe and America. The Provide Support chat software helps us clarify the exact pattern required by the customer during the original chat enquiry. We can ask specific questions about the car we would normally have to chase up later so it has worked very well for us. A+++.

We have been using ProvideSupport for 10 months now and since this time, not only has our traffic gone up but also our sales have increased too. ProvideSupport has enables us to close sales on numerous occasions. It's not just closing sales that are important but it's the ability to provide the highest level of service for both new and existing customers. We now consider ProvideSupport to be an important and integral part of our online internet business. I also go as far as saying that I personally consider ProvideSupport to be the best internet service I have used to date.

Having used the Provide Support Chat Service for over 12 months now we have been very impressed with its functionality and its ability for us to offer enhanced customer support in and out of normal office hours. We are a global company Car Cover Company, based in the UK and appreciate that different time zones and the need for instant response at all hours. Provide Support lets us offer this to our customers. 10/10 from us at Coveryourcar.

I asked our team that we needed to increase the number of clients per month from our web site, and give better support to our current customers. We concluded that we needed an online chat. We did a research and came with a lot of chat providers but they were very expensive or didn't have any functions until we find Provide Support. We been using it for a long time, we are very happy and we have increased the number of clients we get per month by more than 200% and our current customers are happier with the support we give using the online chat. This is by far the best chat we have seen, they have the greatest support and their stuff is always happy to help, and you cannot beat their prices. This is by far one of the best solutions my team has given me.

We started using Live Chat Solution in 2013 for our car rental tool mietwagen-mallorca.org. The pricing of the chat solution is very easy to understand and the support works great. For our customers the Live Chat Solution is very helpful. We can support them realtime and they like it very much. Using Providesupport, the number of sales increased. The Live Chat is saving money and is providing a high level of support to our client. We made the best choice with Providesupport! Thank you.

We've been using Provide Support for over 6 months and have been thrilled to bits with it since the very first day. Unlike many of our competitors, providing excellent technical support is important to us. Provide Support's on-line chat software has opened up a great new way for customers and prospects to get in touch with us and have their questions answered right away. We chose Provide Support because it had the best flexibility in the features and functions that it offers and a pricing model that is affordable and scalable to our needs.

We are a family run manufacturer of photo frames, event folders and specialty gift packaging and manage multiple websites. Each website has a distinct customer and has been tailored toward resellers and distributors of our products as well as the end-user / consumer. Giving EVERY customer the ability to ask questions on the fly has been paramount to our success. It has been our experience that having an online chat feature gives customers the feeling that a "real" person is there to help them just like in a brick and mortar storefront. Because our websites are open every day of every hour, it is important to make sure customers feel comfortable with their purchases. Designing and maintaining our own websites, we sometimes are too close to our products and assume everyone understands how things work or what their benefits are. When we see customers routinely asking the same things, we make sure to add that information to our product features, giving customers added assurance that what they are getting is what they are expecting. We shopped around and looked extensively at a number of different chat options for our sites. While the other companies offered us a chatting feature, being able to upload directly within the chat window and the co-browser features made the final decision to partner with Provide Support an easy one that we have never regretted.

Modern Office has been using Provide Support for nearly ten years on both www.ModernOfficeFurniture.com and www.InStockChairs.com. Provide Support is easy to use, customizable, and reliable. Their support people have been very helpful and responsive in the few times we needed assistance or advice. We recommend Provide Support for any company looking for a live chat solution for their online store.

The CHI Company sells beverage & fluid related parts and fittings to a worldwide clientel. Correct information to service our customer correctly is paramount in satisfying their needs. Provide Support online chat is fully integrated with our website to achieve that goal; getting our customers the right part and the right size. The CHI Company's customers use the online chat feature on a daily basis. By having the ability to converse, in real-time, with the customer, we are able to ascertain the customer's needs, allay any doubts they have about a purchase and insure complete customer satisfaction with the order. Provide support really is a Chi Company partner in our operations.