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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2617 reference ratings
4.7/5.0 (2617)
  • 2025 Top Rated Software Award

37Testimonials

  • "Unbabel have proven themselves to be a valuable partner, covering languages that were difficult for us to offer. Their support is excellent, and we are very happy with their services."

    Jon Thorne Global User Satisfaction Manager

  • "Through the partnership with Unbabel we do not have to look at the best talent within a language, now we can hire the best people."

    Danny Kuivenhoven Head of Digital Transformation

  • “We’re utilizing English-speaking advocates in strategic hubs who are experts in their product and query-type to handle customers in Non-English languages.”

    Vincent O’Brien EMEA Support Delivery Manager
36 more testimonials currently locked

27 Case Studies

  • Photobox Focuses on Top Quality Translation Via a Seamless Process through Unbabel

    Rachel Holdsworth Head of Content

  • Powering up multilingual Support with Wargaming

    Fabien Dupont Player Relations Senior Global Project Manager

  • Skyscanner - Customer Case Study

    Jon Thorne Global User Satisfaction Manager
26 more case studies currently locked

3 Customer Videos

  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
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    Rogério Correia Head of ROI & Optimization
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,906,829+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.