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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
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Customer Rating Review Score based on 2752 reference ratings
4.7/5.0 (2752)
  • Summer 2026 Market Leader Translation Management Software
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37Testimonials

  • “Launching Unbabel at Wargaming through Zendesk’s ticketing platform was a seamless experience. It allowed the company’s support agents to waste no time in offering top-tier assistance without regard for language …

    Fabien Dupont Player Relations Senior Global Project Manager

  • "Without Unbabel, Oculus VR would have to invest in an Asian support center - that would represent a huge investment they just saved. "

    Oculus

  • “By using technology and automation, you free up your employees to have much more engaging, meaningful days at work. Someone can feel really proud that they’ve solved a tricky issue, …

    Daniel Mooney Director of Customer Operations
36 more testimonials currently locked

27 Case Studies

  • Global Electronic Components Distributor Reduced Time to Market from 4 Weeks To …

  • Orange Joined Forces with Unbabel to Localize its Industry-Leading Global Training Material

  • Logitech masters 300% ticket volume increase with Unbabel

    Adriana Vazquez Head of CX, Core Operations
26 more case studies currently locked

3 Customer Videos

  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
    Play Video
    Rogério Correia Head of ROI & Optimization
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 2,024,771+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.