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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2783 reference ratings
4.7/5.0 (2783)
  • Summer 2026 Market Leader Translation Management Software
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37Testimonials

  • "Cubigo is all about caring - so supporting customers in their own language just comes as natural."

    Cubigo

  • "Unbabel have proven themselves to be a valuable partner, covering languages that were difficult for us to offer. Their support is excellent, and we are very happy with their services."

    Jon Thorne Global User Satisfaction Manager

  • “Unbabel empowers our customer care team to provide Panasonic customers in Europe with an in-depth understanding of their concerns and the means to communicate a response uniquely tailored to their …

    Bruce Swan European Customer Care General Manager
36 more testimonials currently locked

27 Case Studies

  • Catawiki Boosts CSAT and Multilingual Support with Unbabel

    Grecia Lundkvist Customer Experience Team Manager

  • Concentrix and Consumer Electronics Leader Expand into Asian Markets with Unbabel

    Paula Kennedy Vice President

  • Eventbrite Delivers Continuous Software Localization for its Target Markets with Unbabel

26 more case studies currently locked

3 Customer Videos

  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
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    Adam Lindsey Director of Global Support Organization
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
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    Rogério Correia Head of ROI & Optimization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
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Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 2,088,307+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.