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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2772 reference ratings
4.7/5.0 (2772)
  • Summer 2026 Market Leader Translation Management Software
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  • 2025 Top Rated Software Award

37Testimonials

  • "Unbabel is positioning itself as a visionary in the space with its recognition that LangOps can transform the industry. We wholeheartedly agree that having a unified approach to language beyond …

    Marco Amorim Global Transformation Lead Architect

  • "On Change.org, people from 196 countries connect across geographic and cultural borders to support causes they care about. Unbabel Translate for Zendesk allows them to communicate seamlessly."

    Change.org

  • "We’ve become a much bigger player in the global independent music distribution landscape. Keeping up with our changing client base wouldn’t be possible without Unbabel."

    Erica Clayton Director of Customer Care
36 more testimonials currently locked

27 Case Studies

  • Physioswiss Swiftly Delivers Its Brand Across Multiple Language Variants With Unbabel

  • Photobox Focuses on Top Quality Translation Via a Seamless Process through Unbabel

    Rachel Holdsworth Head of Content

  • Orange Joined Forces with Unbabel to Localize its Industry-Leading Global Training Material

26 more case studies currently locked

3 Customer Videos

  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
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    Rogério Correia Head of ROI & Optimization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
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    Christina Asante Complaints and Quality Manager
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 2,060,706+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.