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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
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Customer Rating Review Score based on 2717 reference ratings
4.7/5.0 (2717)
  • Summer 2026 Market Leader Translation Management Software
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  • 2025 Top Rated Software Award

37Testimonials

  • "As a global Fintech company, we want to reach our customers in their own language with the right message. We needed a partner to help us communicate at global scale …

    Diana Tufan Localization Manager

  • "On Change.org, people from 196 countries connect across geographic and cultural borders to support causes they care about. Unbabel Translate for Zendesk allows them to communicate seamlessly."

    Change.org

  • “Without Unbabel it would be almost impossible for us to serve a global marketplace, at the scale at which we’ve been expanding into new countries and territories this year. It …

    Sean Daley Director of Content and Rights Operations
36 more testimonials currently locked

27 Case Studies

  • Unbabel Enables Anuvu to Drive the Growth of In-Flight Translation Quality for …

    Smith Anuvu

  • A new direction for multilingual support at TomTom

    Penny Weemer Customer Care Manager

  • Concentrix and Consumer Electronics Leader Expand into Asian Markets with Unbabel

    Paula Kennedy Vice President
26 more case studies currently locked

3 Customer Videos

  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
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    Christina Asante Complaints and Quality Manager
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
    Play Video
    Rogério Correia Head of ROI & Optimization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,971,999+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.