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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2595 reference ratings
4.7/5.0 (2595)
  • 2025 Top Rated Software Award

37Testimonials

  • "On Change.org, people from 196 countries connect across geographic and cultural borders to support causes they care about. Unbabel Translate for Zendesk allows them to communicate seamlessly."

    Change.org

  • "By integrating Salesforce Service Cloud with the Unbabel API, service teams benefit from one unified global customer service solution that poses no disruption to current workflows and handling times. This …

    Daniël Schaart Enterprise Corporate Sales Account Executive

  • “We started by testing the translation of our Help Articles into one other language. What we found was a decrease in the number of support cases by 20% and a …

    Julie Monniot-Gaillis Localization Coordinator
36 more testimonials currently locked

27 Case Studies

  • Eventbrite Delivers Continuous Software Localization for its Target Markets with Unbabel

  • Catawiki Boosts CSAT and Multilingual Support with Unbabel

    Grecia Lundkvist Customer Experience Team Manager

  • Orange Joined Forces with Unbabel to Localize its Industry-Leading Global Training Material

26 more case studies currently locked

3 Customer Videos

  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
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    Adam Lindsey Director of Global Support Organization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
    Play Video
    Rogério Correia Head of ROI & Optimization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.