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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2657 reference ratings
4.7/5.0 (2657)
  • 2025 Top Rated Software Award

37Testimonials

  • “Using Unbabel, we could reduce the time spent per ticket per agent, the translations could be delivered within minutes. Now one agent can take ownership of the entire case, which …

    Grecia Lundkvist Customer Experience Team Manager

  • "Trust is an essencial part of every fintech company. For Circle supporting their users in their own languages is an essential part of building users trust."

    Circle

  • "Unbabel supercharges our Customer Support. Everything worked smoothly and the delivery times of translated ticket answers was much lower than we expected."

    Dolf Diederichsen CEO
36 more testimonials currently locked

27 Case Studies

  • Bit4coin - Customer Case Study

    Dolf Diederichsen CEO

  • How To Dominate The International Market, SurveyMonkey Style

    Eli Schwartz Online Marketing Manager

  • How Landing.Jobs Gains An Edge Over Their Competition With Unbabel

    Pedro Oliveira Co-founder
26 more case studies currently locked

3 Customer Videos

  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
    Play Video
    Rogério Correia Head of ROI & Optimization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.