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Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their undefined

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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Customer Rating Review Scorebased on 2400 reference ratings
4.7/5.0 (2400)
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37Testimonials

  • “We had internal challenges to work out, plus the sudden demand meant we had to staff up fast, but we focused on finding a solution that would represent a smarter approach. Our goal was to improve productivity with the same amount of technical representatives, and a huge win for us was to remove the language complexity on languages that drove low volume. After making the decision of offering only email support for those small queues, we improved the specialized training for SMEs. This helped to accelerate first contact resolution (FCR).”

    Adriana VazquezHead of CX, Core Operations
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27 Case Studies

  • TuneCore Expands Language Support from 5 to 29 Languages with Unbabel

    Sean DaleyDirector of Content and Rights Operations
26 more case studiescurrently locked

3 Customer Videos

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    Christina AsanteComplaints and Quality Manager
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Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.