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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
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  • 3 Customer Videos View
Customer Rating Review Score based on 2704 reference ratings
4.7/5.0 (2704)
  • Summer 2026 Market Leader Translation Management Software
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  • 2025 Top Rated Software Award

37Testimonials

  • "Unbabel supercharges our Customer Support. Everything worked smoothly and the delivery times of translated ticket answers was much lower than we expected."

    Dolf Diederichsen CEO

  • “I absolutely would recommend Unbabel to any company that wants to work in a global market and needs to have customer support or even partner support in multiple languages, because …

    Rogério Correia Head of ROI & Optimization

  • “Unbabel empowers our customer care team to provide Panasonic customers in Europe with an in-depth understanding of their concerns and the means to communicate a response uniquely tailored to their …

    Bruce Swan European Customer Care General Manager
36 more testimonials currently locked

27 Case Studies

  • Orange Joined Forces with Unbabel to Localize its Industry-Leading Global Training Material

  • Global technology brand saves 51% in multilingual support with Unbabel

    Vincent O’Brien EMEA Support Delivery Manager

  • FARFETCH Elevates Customer Support Agent Experience with Unbabel

    Rogério Correia Head of ROI & Optimization
26 more case studies currently locked

3 Customer Videos

  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
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    Christina Asante Complaints and Quality Manager
  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
    Play Video
    Adam Lindsey Director of Global Support Organization
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
    Play Video
    Rogério Correia Head of ROI & Optimization
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 1,926,696+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.