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Unbabel

Read 37 Unbabel reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 3 customer videos to see why companies chose Unbabel as their Customer Support Software

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

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  • 37 Testimonials View
  • 27 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2801 reference ratings
4.7/5.0 (2801)
  • Summer 2026 Market Leader Translation Management Software
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  • 2025 Top Rated Software Award

37Testimonials

  • “We had internal challenges to work out, plus the sudden demand meant we had to staff up fast, but we focused on finding a solution that would represent a smarter …

    Adriana Vazquez Head of CX, Core Operations

  • "Cubigo is all about caring - so supporting customers in their own language just comes as natural."

    Cubigo

  • “We started by testing the translation of our Help Articles into one other language. What we found was a decrease in the number of support cases by 20% and a …

    Julie Monniot-Gaillis Localization Coordinator
36 more testimonials currently locked

27 Case Studies

  • MyFitnessPal - Customer Case Study

    Julie Monniot-Gaillis Localization Coordinator

  • Physioswiss Swiftly Delivers Its Brand Across Multiple Language Variants With Unbabel

  • Unbabel Enables Anuvu to Drive the Growth of In-Flight Translation Quality for …

    Smith Anuvu
26 more case studies currently locked

3 Customer Videos

  • Groupon - Customer Success Story (Adam Lindsey - Director of Global Support Organization)
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    Adam Lindsey Director of Global Support Organization
  • Farfetch - Customer Success Story (Rogério Correia - Head of ROI & Optimization)
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    Rogério Correia Head of ROI & Optimization
  • GoCardless - Customer Success Story (Christina Asante - Complaints and Quality Manager)
    Play Video
    Christina Asante Complaints and Quality Manager
2 more videos currently locked

Additional Unbabel Information & Resources

Read Unbabel Reviews, Testimonials & Customer References from 37 real Unbabel customers.

Browse Unbabel Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Unbabel.

Watch Unbabel Customer Videos to learn why 3 businesses chose Unbabel.

FeaturedCustomers has 2,123,293+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.