Welocalize

"To enable CISCO Systems global growth, the mission of GTS is to transform the language services delivery process. We streamline a complex process with modern infrastructure and mature operations. We partner with Welocalize in this mission, because they challenge us with innovation. Together with Welocalize, we can effectively meet the evolving needs of our global business."

"Because of the success of Welocalize’s MT Suitability Pilot, we have verified that MT is workable in our organization. The overall process is smooth and we saw that MT can save around minimum 15% of translation time even for the most challenging translations, especially with high volumes. With high volumes, we also recognized translation cost savings and quality evaluation (QE) was good, especially when we introduced post-editing into the process for projects with higher word counts. Welocalize is very professional and customer orientated and we are moving forward with Welocalize to expand the MT program, increasing content types and number of languages."

“A lot of Litkraft’s clients didn’t speak English (or good English). We said that if Litkraft had given genuine translation services to the client to help us over the course of this claim, then please submit a translation invoice, and we will submit it with our fees when we send details of our fees to the third-party insurers. If we recovered it, then obviously, it would be passed onto Litkraft as a service that they provided. We made it clear to Litkraft (and other claims management companies) that (a) if the client spoke good English that they shouldn’t try and submit a translation invoice, and (b) if the other side refused to pay the translation invoice, it certainly wasn’t a liability of ourselves within the proceedings.”