Find the best Returns Management Software companies for your business. Compare case studies, success stories, & testimonials from the top Returns Management Software vendors.
What to Look For In Returns Management SoftwareBrowse 1,085 reviews, 441 case studies & customer success stories, and 43 customer videos of the best Returns Management Software for your business needs
Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase …
ReturnLogic provides online retailers with analytics software that provides real time trend detection, team notification, and corrective insights with one mission – To understand and prevent costly product returns.
nShift is the global leader in Cloud Delivery Management Solutions. The platform enables the delivery of close to 1 billion annual shipments to over 190 countries. They offer an end-to-end …
Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click …
Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and …
Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry …
FarEye is a machine-learning-based predictive logistics platform for businesses to execute, track, collaborate, predict and optimize the movement of goods. The platform empowers global leaders like DHL, Walmart, Amway, Wayfair, …
AfterShip (previously named “Awesome Ship”) provides an automated way for online merchants to track packages and send their customers delivery status notifications. Customers no longer need to deal with tracking …
Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships …
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase …
yayloh is the returns management platform designed to improve your customer experience, save hours of manual work and reduce returns. They live and breathe to reduce online returns and their …
Corso has redefined the standard for shipping protection, earning trust from top Shopify brands like True Classic, Honeylove, Dixxon, Brumate, Shefit and more. With feedback from top brands, They created …
ClickPost is the world's fastest-growing All-in-one logistics management platform, helping brands deliver an awesome post-purchase experience to their customers. ClickPost has various modules such as NDR management, Returns & Exchanges, …
Swap powers operations for ecommerce brands looking to scale. From shipping, tracking and package protection, to returns and cross-border. They have you covered. Let them turn your logistics lemons into …
ReturnGO is a complete post-purchase solution that automates everything from order tracking to returns all in one place. With advanced automation capabilities at its core, ReturnGO offers a fully customizable …
Returns management software is a type of tool designed to streamline and manage the process of handling product returns from customers. It's particularly useful for retailers and e-commerce businesses. Returns management software aims to reduce the complexity and cost associated with handling returns while improving customer satisfaction by making the process smoother and more transparent.
Here's what it typically does:
Return Requests: It allows customers to initiate return requests online, often through a self-service portal. This can include filling out forms, selecting reasons for return, and printing return labels.
Processing Returns: The software helps in processing these requests by tracking the status of returns, issuing return authorizations, and managing the logistics of getting the returned items back to the warehouse.
Inventory Management: It updates inventory records automatically when returns are processed, helping to manage stock levels and reduce discrepancies.
Refunds and Exchanges: It facilitates the issuance of refunds or exchanges, ensuring that financial transactions are handled accurately and efficiently.
Reporting and Analytics: The software provides insights into return patterns, reasons for returns, and the overall efficiency of the returns process. This can help businesses identify issues, such as product quality problems or issues with customer satisfaction.
Integration: It often integrates with other systems like ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and e-commerce platforms to ensure a seamless flow of information and improve overall efficiency.
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