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"Aside from our products, our brand identity is essential to Swedish Stockings and with a manual return process, we couldn’t showcase it. With yayloh, we can customise all parts of the digital return process to our brand guidelines. Having our brand present at every customer touchpoint in the return process builds trust and is key for customer retention."
"We sell women’s fashion, and with that comes the problem of a high return rate. With paper forms, we couldn’t collect data, which really limited the brand’s ability to improve."
AfterShip (previously named “Awesome Ship”) provides an automated way for online merchants to track packages and send their customers delivery status notifications. Customers no longer need to deal with tracking numbers and track packages on their own. With AfterShip, online merchants extend their customer service after the point of purchase by keeping their customers actively informed, while saving time and money by reducing customers’ questions about the status of their purchase delivery. AfterShip offers free service for merchants to track up to 500 packages each month, and supports over 40 couriers worldwide. AfterShip is the winner of the 2011 Global Startup Battle.
Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.
Reclaimit is a rapidly growing SaaS company with a market-leading return and warranty management position in the Nordic region. They empower over 600 industry-leading retailers and suppliers with a unique all-in-one post-purchase customer experience platform, elevating the customer journey at scale.
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