Loop Returns

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Read 59 Loop Returns reviews and testimonials from customers, explore 43 case studies and customer success stories, and watch 2 customer videos to see why companies chose Loop Returns as their Returns Management Software

Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.

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Customer Rating Review Scorebased on 1148 reference ratings
4.8/5.0 (1148)
  • 2025
    Fall 2025Rising StarReturns Management Software

Featured Testimonials

  • “Once we onboarded with Loop, we realized we could use our return data to inform our product development decisions. We treat them like reviews, then take what we learn and create new backpacks that our customers want.”

  • “[With the Vitality Color System,] we’re breaking free of seasonal fads and throwaway styles with families of mix-and-matchable colorways and prints that will not only pair back to previous collections, fabrics, and seasons but also anticipates styles and colorways to come.”

  • “When we have a packaging delay or a lost shipment, Wonderment automatically alerts us so we can proactively reach out to the impacted customer to let them know about the delay and offer them personalized support. This goes a long way in delivering a memorable customer experience and building a lasting brand, and I know the customers really care about this touchpoint."

Featured Case Studies

  • How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue

  • How KEEN optimized its global returns strategy with Loop

  • How Odele personalized their returns experience with Loop

Featured Customer Videos

Additional Loop Returns Information & Resources

Read Loop Returns Reviews, Testimonials & Customer References from 59 real Loop Returns customers.

Browse Loop Returns Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Loop Returns.

Watch Loop Returns Customer Videos to learn why 2 businesses chose Loop Returns.