Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.
"We were sitting around 25 in our NPS for the returns [customer] journey. Now we're at 64-65. It has been a huge leap [offering] different options and [making] the portal experience seamless. It really helps customers get a quicker return."
“Our number one core value is customer-centricity. Being an ecommerce brand gives us the opportunity to personalize experiences and create outstanding, and even award-winning, experiences.”
“We worked with Brittni – her and everyone at Loop – they’ve done a very nice job of saying here’s where you are at, here’s all our features, and here’s the data to show why exchanges and Shop Now would work.”
Read Loop Returns Reviews, Testimonials & Customer References from 59 real Loop Returns customers.
Browse Loop Returns Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Loop Returns.
Watch Loop Returns Customer Videos to learn why 2 businesses chose Loop Returns.
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