Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.
“Once we onboarded with Loop, we realized we could use our return data to inform our product development decisions. We treat them like reviews, then take what we learn and create new backpacks that our customers want.”
“[With the Vitality Color System,] we’re breaking free of seasonal fads and throwaway styles with families of mix-and-matchable colorways and prints that will not only pair back to previous collections, fabrics, and seasons but also anticipates styles and colorways to come.”
“When we have a packaging delay or a lost shipment, Wonderment automatically alerts us so we can proactively reach out to the impacted customer to let them know about the delay and offer them personalized support. This goes a long way in delivering a memorable customer experience and building a lasting brand, and I know the customers really care about this touchpoint."
Read Loop Returns Reviews, Testimonials & Customer References from 59 real Loop Returns customers.
Browse Loop Returns Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Loop Returns.
Watch Loop Returns Customer Videos to learn why 2 businesses chose Loop Returns.
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