Loop Returns

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Read 59 Loop Returns reviews and testimonials from customers, explore 43 case studies and customer success stories, and watch 2 customer videos to see why companies chose Loop Returns as their Returns Management Software

Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.

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Customer Rating Review Scorebased on 1244 reference ratings
4.8/5.0 (1244)
  • 2025
    Fall 2025Rising StarReturns Management Software

Featured Testimonials

  • “Once we onboarded with Loop, we realized we could use our return data to inform our product development decisions. We treat them like reviews, then take what we learn and create new backpacks that our customers want.”

  • “Trying to manage returns profitably is, I think, the biggest challenge for brands in the UK.”

  • “Over the last 30 days, Latico's returning customer rate is 36%, which is due in part to Wonderment and our post purchase experience with email, with SMS, and our affiliate program.”

Featured Case Studies

  • How The Ridge Increased CSAT and Reduced CX Tickets With Loop Order Tracking

  • How Hedley & Bennett reduced CX support time with Loop

  • How Chubbies increased customer lifetime value by 100% with Loop

Featured Customer Videos

Additional Loop Returns Information & Resources

Read Loop Returns Reviews, Testimonials & Customer References from 59 real Loop Returns customers.

Browse Loop Returns Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Loop Returns.

Watch Loop Returns Customer Videos to learn why 2 businesses chose Loop Returns.