Loop Returns

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Read 59 Loop Returns reviews and testimonials from customers, explore 43 case studies and customer success stories, and watch 2 customer videos to see why companies chose Loop Returns as their Returns Management Software

Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.

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Customer Rating Review Scorebased on 1270 reference ratings
4.8/5.0 (1270)
  • 2025
    Fall 2025Rising StarReturns Management Software

Featured Testimonials

  • “I’m looking for a solution that works for our customers on a daily basis. And when it’s not working, the issue gets resolved quickly. That’s the gold standard for a system like this from an executive’s perspective. Loop checks that box with flying colors.”

  • "We were sitting around 25 in our NPS for the returns [customer] journey. Now we're at 64-65. It has been a huge leap [offering] different options and [making] the portal experience seamless. It really helps customers get a quicker return."

  • "Every donation raises the profile of the charity it went to. You can help increase their exposure and even generate future volunteers."

Featured Case Studies

  • How Hedley & Bennett reduced CX support time with Loop

  • How Mockingbird curbed fraud without hurting the customer experience

  • How CurrentBody has reduced WISMO Tickets by 83% with Loop Order Tracking

Featured Customer Videos

Additional Loop Returns Information & Resources

Read Loop Returns Reviews, Testimonials & Customer References from 59 real Loop Returns customers.

Browse Loop Returns Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Loop Returns.

Watch Loop Returns Customer Videos to learn why 2 businesses chose Loop Returns.