"Ingrid’s solution has been a significant step forward for us. Managing over 90,000 products across markets is challenging, especially with strict requirements like Google Shopping’s. Ingrid has helped us handle price updates efficiently, easing system strain. What stands out most is how seamlessly it fits into our operations, letting us …

"Reducing the number of customer support tickets has been a joint effort where Ingrid’s brand new Tracking page played a big role.”

“Our fallback rate is at 4.4% which is very low for being so early on in the project. This means we have really captured what customers are asking about in an efficient and smart way."

"As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our volumes are not big enough to enable fulfillment from local DCs in every market. Since we have a store network, …

"Ingrid has helped us solve the delivery dilemma by turning logistics into a real revenue driver. With their tools, we optimized freight charges and delivery promises, boosting shipping revenue by 75% while keeping our customers happy. It’s been a game-changer for balancing growth, sustainability, and profitability."

“We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

"Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with everything — from getting data on delivery alternatives in the new markets we are interested in to more technically advanced …

"We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

"Ingrid Delivery Checkout helped us scale internationally. Also, our commercial departments no longer have to involve the development team whenever we want to change the delivery offer, which made our life much easier. On top of this, the Ingrid team is really responsive and quick when it comes to issues …

"Ingrid Checkout implementation in our four markets has made our shopping experience much simpler and customer-oriented. With Ingrid, our consumers can buy, for instance, a greenhouse and choose between several different weeks to find a delivery option that suits them best."

"We have been really good at optimising the delivery experience, from checkout to when the customer gets their products. We now also have phenomenal tools to reliably control the customer offer at all times based on our business goals."

“We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate what to expect for each delivery alternative, and promote more environmentally-friendly options.”

"The biggest win for us has been the decrease in downtime, we’ve actually seen a huge improvement after implementing Ingrid. It’s worth a lot to us—Haypp Group runs operations 24/7, and we can’t afford any problems with the TMS."

"Ingrid Returns makes a huge difference. The stores that haven't activated the product have a massive returns headache."

“Ingrid’s Transport system minimises the risk of error and provides an easy and quick UX for booking and new shipments creation.”