"We don’t even talk about returns at the office anymore, which means they run smoothly. For those of us who manage them daily, the workflow has become much easier. With just a few clicks, we can handle digital return, exchange, and claim requests from customers. This new system has strengthened …

“We’ve implemented free shipping for a cart value over 400 NOK in Norway as soon as the test finished. Ingrid Delivery Checkout experiments are easy and straightforward to set up without too big of a hassle. The platform has a good management system with a lot of customization, if needed, …

"Before Ingrid we spent a lot of time managing carrier integrations and vendors, building the missing parts ourselves. Now we have all the tools needed to be self-reliant and quickly make the changes needed to meet customer expectations of a seamless shopping experience. On the internal side, we can put …

"As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our volumes are not big enough to enable fulfillment from local DCs in every market. Since we have a store network, …

"Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with everything — from getting data on delivery alternatives in the new markets we are interested in to more technically advanced …

"Ingrid Checkout implementation in our four markets has made our shopping experience much simpler and customer-oriented. With Ingrid, our consumers can buy, for instance, a greenhouse and choose between several different weeks to find a delivery option that suits them best."

“Ingrid’s Transport system minimises the risk of error and provides an easy and quick UX for booking and new shipments creation.”

“Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

“Our fallback rate is at 4.4% which is very low for being so early on in the project. This means we have really captured what customers are asking about in an efficient and smart way."

"Ingrid has helped us solve the delivery dilemma by turning logistics into a real revenue driver. With their tools, we optimized freight charges and delivery promises, boosting shipping revenue by 75% while keeping our customers happy. It’s been a game-changer for balancing growth, sustainability, and profitability."

"Ingrid’s solution has been a significant step forward for us. Managing over 90,000 products across markets is challenging, especially with strict requirements like Google Shopping’s. Ingrid has helped us handle price updates efficiently, easing system strain. What stands out most is how seamlessly it fits into our operations, letting us …

"Ingrid Returns makes a huge difference. The stores that haven't activated the product have a massive returns headache."

"Ingrid Delivery Checkout helped us scale internationally. Also, our commercial departments no longer have to involve the development team whenever we want to change the delivery offer, which made our life much easier. On top of this, the Ingrid team is really responsive and quick when it comes to issues …

“We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

"Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion but shows an increase in the Average Order Value. These figures have been a strong proof that the delivery pricing strategy should be changed."