Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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Customer Rating Review Score based on 1271 reference ratings
4.8/5.0 (1271)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • "Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion but shows an increase in the Average Order Value. These figures have been a strong proof …

    Marcus Svensson Head of Data Science

  • “We are very happy about the collaboration with Ingrid going live so quickly. This is an important step for the company, to improve the entire customer journey and have a …

    Olivia Karlsson E-commerce Content Manager

  • “We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate …

    Simon Malmberg Chief Product Officer
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Featured Case Studies

  • MORJAS delivers a high-quality shopping experience

    Simon Malmberg Chief Product Officer

  • Rofa Design streamlines checkout with Ingrid Delivery Address Form

    Niklas Tornkvist Product Owner

  • Syster P A/B tests the free delivery offer

    Hanna Holmberg Creative Project Manager
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,991,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.