Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Delivery Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 25 Testimonials View
  • 26 Case Studies View
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Customer Rating Review Score based on 1371 reference ratings
4.8/5.0 (1371)
  • Fall 2026 Top Performer Returns Management Software
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Featured Testimonials

  • “We are very happy about the collaboration with Ingrid going live so quickly. This is an important step for the company, to improve the entire customer journey and have a …

    Olivia Karlsson E-commerce Content Manager

  • “We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate …

    Simon Malmberg Chief Product Officer

  • "We have now implemented this in the Netherlands and currently testing and scaling this up for our other markets. We are also testing other triggers in the Dutch market. These …

    Christoffer Kjellberg Conversion Rate Optimization Manager
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Featured Case Studies

  • Kronans Apotek boosts net margin revenue by 11% and greener deliveries by …

    David Wolgers Head of Product Management

  • Babyshop increases AOV and shipping revenue

    Marcus Svensson Head of Data Science

  • Rofa Design streamlines checkout with Ingrid Delivery Address Form

    Niklas Tornkvist Product Owner
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ingrid.

FeaturedCustomers has 2,116,459+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.