Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 24 Case Studies View
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Customer Rating Review Score based on 1180 reference ratings
4.8/5.0 (1180)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • "Reducing the number of customer support tickets has been a joint effort where Ingrid’s brand new Tracking page played a big role.”

    Adam Gudmundsson Head of Ecommerce

  • “Thanks to the A/B Testing feature we were able to prove that we can raise the free shipping threshold without damaging the overall conversion. Before that, we were making changes …

    Olivia Friberg Last Mile Coordinator

  • "Ingrid Returns makes a huge difference. The stores that haven't activated the product have a massive returns headache."

    Sebastian Schardl Chief Operating Officer
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Featured Case Studies

  • Myrqvist offers 6 local delivery options in the main markets

    Douglas Holm Ecommerce Manager

  • How you can grow revenue and customer satisfaction with a premium delivery …

  • Elon achieves a 15% conversion increase with a delivery offer one step …

    Jakob Dahlner Chief Ecommerce Officer
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,911,048+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.