Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.
“Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”
"The biggest win for us has been the decrease in downtime, we’ve actually seen a huge improvement after implementing Ingrid. It’s worth a lot to us—Haypp Group runs operations 24/7, and we can’t afford any problems with the TMS."
"Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with everything — from getting data on delivery alternatives in the new markets we are interested in to more technically advanced support with specific feature requests. Complete onboarding for Ingrid probably took around two months, which was mostly thanks to the complexity of our existing IT infrastructure. Our Customer Success Specialist was incredibly helpful along the way and ensured that Ingrid delivered on time."
Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.
Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.
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