Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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4.8/5.0 (1205)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • “We’ve implemented free shipping for a cart value over 400 NOK in Norway as soon as the test finished. Ingrid Delivery Checkout experiments are easy and straightforward to set up …

    Adrian Lexell Solution Architect

  • "The biggest win for us has been the decrease in downtime, we’ve actually seen a huge improvement after implementing Ingrid. It’s worth a lot to us—Haypp Group runs operations 24/7, …

    Jenny Mitts Chief Logistics Officer

  • "Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with …

    Douglas Holm Ecommerce Manager
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Featured Case Studies

  • Elon achieves a 15% conversion increase with a delivery offer one step …

    Jakob Dahlner Chief Ecommerce Officer

  • Rofa Design streamlines checkout with Ingrid Delivery Address Form

    Niklas Tornkvist Product Owner

  • Kronans Apotek boosts net margin revenue by 11% and greener deliveries by …

    David Wolgers Head of Product Management
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.