Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 24 Case Studies View
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Customer Rating Review Score based on 1100 reference ratings
4.8/5.0 (1100)
  • Fall 2025 Top Performer Returns Management Software
    Press Release Report
  • 2024 Top Rated Software Award

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Featured Testimonials

  • "Ingrid has helped us solve the delivery dilemma by turning logistics into a real revenue driver. With their tools, we optimized freight charges and delivery promises, boosting shipping revenue by …

    Christoffer Andersson Head of Logistics

  • “Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

    Nicklas Törnqvist Head of Delivery Experience

  • “We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

    Stefan von Stein Director eCommerce & Digital Marketing
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Featured Case Studies

  • NA-KD increases shipping revenue by 82%

    Olivia Friberg Last Mile Coordinator

  • Adlibris saves five tons of paper yearly

    Nicklas Törnqvist Head of Delivery Experience

  • Hatstore improves delivery offer and increases AOV by 15%

    Patrik Karlsson E-commerce Manager
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.