Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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Customer Rating Review Score based on 1262 reference ratings
4.8/5.0 (1262)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • "Ingrid has helped us solve the delivery dilemma by turning logistics into a real revenue driver. With their tools, we optimized freight charges and delivery promises, boosting shipping revenue by …

    Christoffer Andersson Head of Logistics

  • "We don’t even talk about returns at the office anymore, which means they run smoothly. For those of us who manage them daily, the workflow has become much easier. With …

    Aga Sajan Return Specialist & Brand Purchaser

  • "As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our …

    Maria Johansson Chief Operations Officer
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Featured Case Studies

  • By Malina drives conversion and repeated purchases

    Olivia Karlsson E-commerce Content Manager

  • SkalHuset boosts AOV by 12% with a free shipping threshold in Norway

    Adrian Lexell Solution Architect

  • How your e-commerce business can turn logistics into a real revenue driver

    Christoffer Andersson Head of Logistics
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,965,098+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.