Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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Customer Rating Review Score based on 1167 reference ratings
4.8/5.0 (1167)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • “We are very happy with Ingrid’s A/B Testing, as it has helped us make an important decision regarding our shipping options, based on real data insights. We are also very …

    Hanna Holmberg Creative Project Manager

  • "We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

    Jakob Dahlner Chief Ecommerce Officer

  • “We are very happy about the collaboration with Ingrid going live so quickly. This is an important step for the company, to improve the entire customer journey and have a …

    Olivia Karlsson E-commerce Content Manager
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Featured Case Studies

  • Syster P A/B tests the free delivery offer

    Hanna Holmberg Creative Project Manager

  • Hubso converts 30% of returns to direct exchanges

    Sebastian Schardl Chief Operating Officer

  • How you can grow revenue and customer satisfaction with a premium delivery …

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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,910,573+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.