Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 24 Case Studies View
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Customer Rating Review Score based on 1299 reference ratings
4.8/5.0 (1299)
  • Fall 2026 Top Performer Returns Management Software
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Featured Testimonials

  • "We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

    Jakob Dahlner Chief Ecommerce Officer

  • "As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our …

    Maria Johansson Chief Operations Officer

  • "We have now implemented this in the Netherlands and currently testing and scaling this up for our other markets. We are also testing other triggers in the Dutch market. These …

    Christoffer Kjellberg Conversion Rate Optimization Manager
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Featured Case Studies

  • Syster P A/B tests the free delivery offer

    Hanna Holmberg Creative Project Manager

  • Myrqvist offers 6 local delivery options in the main markets

    Douglas Holm Ecommerce Manager

  • NA-KD increases shipping revenue by 82%

    Olivia Friberg Last Mile Coordinator
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 2,048,450+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.