Ingrid

Premium
Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

Show more
  • 25TestimonialsView
  • 24Case StudiesView
  • No
    Videos Yet
    Customer Videos
Customer Rating Review Scorebased on 899 reference ratings
4.8/5.0 (899)
  • Top Performer 2025 2025
    Fall 2025Top PerformerReturns Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "We needed a solution for an optimized, user-friendly delivery checkout and scalable delivery configuration behind the scenes. Ingrid came up as a strong contender in the competition. We had a smooth implementation of the Delivery Checkout and Address Form products and quick support from the onboarding team. When there was a need for some functionality tweaks, Ingrid's team delivered the backend changes as requested. Ingrid Delivery Checkout and Delivery Address Form help our growth by giving us the tools to understand consumer behavior, and importantly, to give our customers a greater shopping experience. We feel confident about the upcoming projects and see great potential with Ingrid going forward."

  • "Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion but shows an increase in the Average Order Value. These figures have been a strong proof that the delivery pricing strategy should be changed."

  • "We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

Featured Case Studies

  • How your e-commerce business can turn logistics into a real revenue driver

  • How you can grow revenue and customer satisfaction with a premium delivery experience

  • Ideal of Sweden Boosts Revenue by 7% in the Dutch Market

Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.