Ingrid

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Read 21 Ingrid reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 19Case StudiesView
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Customer Rating Review Scorebased on 850 reference ratings
4.8/5.0 (850)
  • Top Performer 2024 2024
    Fall 2024Top PerformerReturns Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Ingrid Delivery Checkout helped us scale internationally. Also, our commercial departments no longer have to involve the development team whenever we want to change the delivery offer, which made our life much easier. On top of this, the Ingrid team is really responsive and quick when it comes to issues and new features. We have had several feature requests and each has been fulfilled so far — a HUGE plus compared to many other companies that would just 'add it to the backlog'. We've been involved in the development of each feature request from the very beginning, and so it really feels like we've built them together."

  • “Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

  • “We’ve implemented free shipping for a cart value over 400 NOK in Norway as soon as the test finished. Ingrid Delivery Checkout experiments are easy and straightforward to set up without too big of a hassle. The platform has a good management system with a lot of customization, if needed, and it’s simple to navigate, even for less experienced software users.”

Featured Case Studies

  • Willab Garden improves the checkout experience

  • Netthandelsgruppen reduces the online return rate from 15% to 4%

  • Hubso converts 30% of returns to direct exchanges

Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 21 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Ingrid.