Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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  • 24 Case Studies View
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Customer Rating Review Score based on 1123 reference ratings
4.8/5.0 (1123)
  • Fall 2025 Top Performer Returns Management Software
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  • 2024 Top Rated Software Award

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Featured Testimonials

  • “We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate …

    Simon Malmberg Chief Product Officer

  • "Ingrid Checkout implementation in our four markets has made our shopping experience much simpler and customer-oriented. With Ingrid, our consumers can buy, for instance, a greenhouse and choose between several …

    David Westberg Project Leader — Warehouse & Logistics

  • “We’ve implemented free shipping for a cart value over 400 NOK in Norway as soon as the test finished. Ingrid Delivery Checkout experiments are easy and straightforward to set up …

    Adrian Lexell Solution Architect
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Featured Case Studies

  • SkalHuset boosts AOV by 12% with a free shipping threshold in Norway

    Adrian Lexell Solution Architect

  • Babyshop increases AOV and shipping revenue

    Marcus Svensson Head of Data Science

  • Myrqvist offers 6 local delivery options in the main markets

    Douglas Holm Ecommerce Manager
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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,906,796+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.