Ingrid

Premium
Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

Show more
Category:
  • 25 Testimonials View
  • 24 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 1089 reference ratings
4.8/5.0 (1089)
  • Fall 2025 Top Performer Returns Management Software
    Press Release Report
  • 2024 Top Rated Software Award

More from Ingrid

Featured Testimonials

  • "We don’t even talk about returns at the office anymore, which means they run smoothly. For those of us who manage them daily, the workflow has become much easier. With …

    Aga Sajan Return Specialist & Brand Purchaser

  • "Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion but shows an increase in the Average Order Value. These figures have been a strong proof …

    Marcus Svensson Head of Data Science

  • "Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with …

    Douglas Holm Ecommerce Manager
Load additional Testimonials

Featured Case Studies

  • NA-KD increases shipping revenue by 82%

    Olivia Friberg Last Mile Coordinator

  • Syster P A/B tests the free delivery offer

    Hanna Holmberg Creative Project Manager

  • Cellbes handles 77% of customer queries with a tracking bot integration

    Mikaela Loch CX Solution Specialist
Load additional Case Studies

Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,897,391+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.