Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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Customer Rating Review Scorebased on 876 reference ratings
4.8/5.0 (876)
  • Top Performer 2024 2024
    Fall 2024Top PerformerReturns Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • “We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate what to expect for each delivery alternative, and promote more environmentally-friendly options.”

  • "As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our volumes are not big enough to enable fulfillment from local DCs in every market. Since we have a store network, we saw the possibility to go more local and utilize store capacity, lower our operating cost, increase customer satisfaction and, most importantly, lower our carbon footprint. With Ingrid’s help, we were able to make this happen."

  • “We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

Featured Case Studies

  • Willab Garden improves the checkout experience

  • Nordic Nest dynamically calculates 10M+ delivery costs for Google Shopping ads

  • Kronans Apotek boosts net margin revenue by 11% and greener deliveries by 25% through A/B testing

Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.