Ingrid

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Read 25 Ingrid reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch customer videos to see why companies chose Ingrid as their Returns Management Software

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

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Customer Rating Review Score based on 1233 reference ratings
4.8/5.0 (1233)
  • Fall 2025 Top Performer Returns Management Software
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Featured Testimonials

  • “We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

    Stefan von Stein Director eCommerce & Digital Marketing

  • "We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

    Jakob Dahlner Chief Ecommerce Officer

  • "Before Ingrid we spent a lot of time managing carrier integrations and vendors, building the missing parts ourselves. Now we have all the tools needed to be self-reliant and quickly …

    Hannah Bennett Head of Digital
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Featured Case Studies

  • IDEAL OF SWEDEN boosts revenue by 10% in the German market

    Christoffer Kjellberg Head of E-commerce

  • Syster P A/B tests the free delivery offer

    Hanna Holmberg Creative Project Manager

  • How you can grow revenue and customer satisfaction with a premium delivery …

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Additional Ingrid Information & Resources

Read Ingrid Reviews, Testimonials & Customer References from 25 real Ingrid customers.

Browse Ingrid Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Ingrid.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.