Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.
“It was perfect, serendipitous timing. Happy Returns offered international returns and was continuing to build out its capabilities, which allowed us to tailor some things. It’s now a super seamless process.”
“Online shopping forces consumers to pay for things they’ve never had a chance to feel or try on. That’s why conversion rates are so low.”
“Happy Returns’ full-stack exchanges and returns will be a critical component in taking care of our subscribers and other customers.”
Read Happy Returns Reviews, Testimonials & Customer References from 20 real Happy Returns customers.
Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Happy Returns.
Watch Happy Returns Customer Videos to learn why 1 businesses chose Happy Returns.