Happy Returns

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Read 20 Happy Returns reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Happy Returns as their eCommerce Software

Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.

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Customer Rating Review Scorebased on 1247 reference ratings
4.8/5.0 (1247)
  • Market Leader 2024 2024
    Fall 2024Market LeaderReturns Management Software

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Featured Testimonials

  • “It was perfect, serendipitous timing. Happy Returns offered international returns and was continuing to build out its capabilities, which allowed us to tailor some things. It’s now a super seamless process.”

  • “Online shopping forces consumers to pay for things they’ve never had a chance to feel or try on. That’s why conversion rates are so low.”

  • “Happy Returns’ full-stack exchanges and returns will be a critical component in taking care of our subscribers and other customers.”

Featured Case Studies

  • Happy Returns provides Peak Design a world of benefits on international returns and exchanges

  • Shipwire partners with Happy Returns for customer-first reverse logistics

  • Draper James - Customer Case Study

Featured Customer Videos

Additional Happy Returns Information & Resources

Read Happy Returns Reviews, Testimonials & Customer References from 20 real Happy Returns customers.

Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Happy Returns.

Watch Happy Returns Customer Videos to learn why 1 businesses chose Happy Returns.