Happy Returns

Premium
Read 20 Happy Returns reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Happy Returns as their eCommerce Software

Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.

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Customer Rating Review Scorebased on 1251 reference ratings
4.8/5.0 (1251)
  • Market Leader 2024 2024
    Fall 2024Market LeaderReturns Management Software

More from Happy Returns

Featured Testimonials

  • “Prior to Happy Returns, returns were painful and expensive for our company. We are thrilled to consolidate returns software and services with one trusted partner, and our customers appreciate the ease and consistency of their experience, no matter how they choose to return.”

  • “Happy Returns streamlines the process, making it incredibly easy and hassle-free for our brands and their customers—enhancing satisfaction and loyalty.”

  • “Our return rate is pretty low, but Happy Returns have been able to minimize the cost for us while giving our customers another convenient return option.”

Featured Case Studies

  • Pact calls on Happy Returns to reduce customer service workload by up to 80%

  • Why the industry leader switched to Happy Returns software and reverse logistics

  • Helpsy and Happy Returns give apparel, shoes, and accessories a second life

Featured Customer Videos

Additional Happy Returns Information & Resources

Read Happy Returns Reviews, Testimonials & Customer References from 20 real Happy Returns customers.

Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Happy Returns.

Watch Happy Returns Customer Videos to learn why 1 businesses chose Happy Returns.