Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.
"First and foremost, Happy Returns has made our customer experience so much smoother."
“We’ve increased our exchange and order rates since partnering with Happy Returns—all while helping the planet by shipping in reusable boxes.”
“It was perfect, serendipitous timing. Happy Returns offered international returns and was continuing to build out its capabilities, which allowed us to tailor some things. It’s now a super seamless process.”
Read Happy Returns Reviews, Testimonials & Customer References from 21 real Happy Returns customers.
Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Happy Returns.
Watch Happy Returns Customer Videos to learn why 1 businesses chose Happy Returns.