Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.
“Happy Returns’ full-stack exchanges and returns will be a critical component in taking care of our subscribers and other customers.”
“Everlane is committed to cleaning up the supply chain, and Happy Returns reusable packaging program allows us to address reducing waste in a cost-efficient way in our reverse logistics.”
“Happy Returns streamlines the process, making it incredibly easy and hassle-free for our brands and their customers—enhancing satisfaction and loyalty.”
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Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Happy Returns.
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