Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.
"First and foremost, Happy Returns has made our customer experience so much smoother."
“I explained our frustrations with our current system, and Happy Returns explained how in-person returns would revolutionize our business and take the hard work off our hands.”
“Happy Returns has reengineered the return process with the customer in mind and that brings greater cost savings and efficiencies to merchants.”
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Browse Happy Returns Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Happy Returns.
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