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  • 4.8 / 5.0 (1086)
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Swap Testimonials

  • "We spent so much time and money with various tech partners that don’t integrate and had no insight on potential efficiency gains. Ever since we went live on Swap, we can sit back and manage all our operations including shipping, tracking and returns from one dashboard. My team has never been happier."

    Samuel DarcyFounder

  • “The frustration we had with them was the return labels – they didn’t do QR codes, it was only printable, and nowadays no one has a printer. Everyone wants a QR code. It was leading to lots of customer emails from my side.”

    Charlotte ConacherCustomer Experience Manager
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    4.7 / 5.0
    Customer References61 total
    About

    Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.

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    4.7 / 5.0
    Customer References44 total
    About

    Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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    4.7 / 5.0
    Customer References14 total
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    Reclaimit is a rapidly growing SaaS company with a market-leading return and warranty management position in the Nordic region. They empower over 600 industry-leading retailers and suppliers with a unique all-in-one post-purchase customer experience platform, elevating the customer journey at scale.

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