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“We’re seeing 6-8% return rates. That’s unheard of in apparel.”
"When I joined, we had no Ecom specialists in place. We had initially been a wholesale business then physical retail grew, and e-commerce became a natural add-on. When I joined, it was a basic Shopify out-of-the-box operation. There were no add-ons or plugins. There was no tech stack to speak of, to the extent that we were even hand-typing labels to customers. It's been an evolution, not a revolution."
Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.
ReturnLogic provides online retailers with analytics software that provides real time trend detection, team notification, and corrective insights with one mission – To understand and prevent costly product returns.
nShift is the global leader in Cloud Delivery Management Solutions. The platform enables the delivery of close to 1 billion annual shipments to over 190 countries. They offer an end-to-end cloud platform to automate and optimize the entire delivery management process – from ecommerce shop check-out delivery options to label creation to delivery tracking and last-mile logistics, including returns management.
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