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Swap Testimonials

  • “The frustration we had with them was the return labels – they didn’t do QR codes, it was only printable, and nowadays no one has a printer. Everyone wants a QR code. It was leading to lots of customer emails from my side.”

    Charlotte ConacherCustomer Experience Manager

  • "I have been with Cubitts since 2012, so it's been a long time since Tom, the founder, started it in his living room. For the majority of that time, I was Head of Operations. I ran everything from supply chain to fulfilment to their end customer and customer experience. Now, my title is Head of Experience. I'm responsible for the customer journey across all channels – online, retail, and wholesale."

    Joe BellHead of Experience
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    Customer References79 total
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    ClickPost is the world's fastest-growing All-in-one logistics management platform, helping brands deliver an awesome post-purchase experience to their customers. ClickPost has various modules such as NDR management, Returns & Exchanges, Shipment tracking, COD reconciliation, EDD prediction and much more.

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    Customer References104 total
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    Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.

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    Customer References54 total
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    Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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