AfterShip

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Read 309 AfterShip reviews and testimonials from customers, explore 53 case studies and customer success stories, and watch customer videos to see why companies chose AfterShip as their Returns Management Software

AfterShip (previously named “Awesome Ship”) provides an automated way for online merchants to track packages and send their customers delivery status notifications. Customers no longer need to deal with tracking numbers and track packages on their own. With AfterShip, online merchants extend their customer service after the point of purchase by keeping their customers actively informed, while saving time and money by reducing customers’ questions about the status of their purchase delivery. AfterShip offers free service for merchants to track up to 500 packages each month, and supports over 40 couriers worldwide. AfterShip is the winner of the 2011 Global Startup Battle.

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Customer Rating Review Scorebased on 5657 reference ratings
4.8/5.0 (5657)
  • Market Leader 2025 2025
    Fall 2025Market LeaderReturns Management Software

Featured Testimonials

  • "AfterShip has given us the ability to provide peace of mind to our online jewelry customers - and knowledge of delivery status for ourselves as well. We ship our jewelry with confidence knowing that all parties involved can track the process from start to finish. Customer service time is decreased and customer satisfaction is up! Great service and highly recommended."

  • "After ship is amazing. Easy to use, and offers excellent touchpoint with consumers to keep them automatically updated on shipping progress. It has reduced our customer service inquiries drastically. I would recommend Aftership to anyone who is launching a new store."

  • "Great app, makes return process simpler for both the consumer and business."

Featured Case Studies

  • Lovisa’s Success with AfterShip Personalization

  • How Unitymob uses AfterShip to boost GMV while reducing marketing costs

  • How Lume Deodorant boosted customer loyalty by refreshing their return process

Additional AfterShip Information & Resources

Read AfterShip Reviews, Testimonials & Customer References from 309 real AfterShip customers.

Browse AfterShip Case Studies, Customer Success Stories, & Customer References from 53 businesses that use AfterShip.