AfterShip

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Read 290 AfterShip reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch customer videos to see why companies chose AfterShip as their Returns Management Software

AfterShip (previously named “Awesome Ship”) provides an automated way for online merchants to track packages and send their customers delivery status notifications. Customers no longer need to deal with tracking numbers and track packages on their own. With AfterShip, online merchants extend their customer service after the point of purchase by keeping their customers actively informed, while saving time and money by reducing customers’ questions about the status of their purchase delivery. AfterShip offers free service for merchants to track up to 500 packages each month, and supports over 40 couriers worldwide. AfterShip is the winner of the 2011 Global Startup Battle.

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Customer Rating Review Scorebased on 5284 reference ratings
4.8/5.0 (5284)
  • Market Leader 2024 2024
    Fall 2024Market LeaderReturns Management Software
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Featured Testimonials

  • "Fantastic UX. Great UI as well. Video tutorials were useful."

    Chai & Mighty TeamTeam

  • “AfterShip Tracking gives SpeedyTire the ability to leverage first-class developer tooling and CRM features for an amazing customer experience. AfterShip Tracking also gives the support team the clarity into active shipments enough to shift our mindset from reactive to proactive, cutting our returns & refunds by 21.2% by enabling the team to tackle problems such as lost packages before the customer even realizes there’s an issue.”

    Bryce JacobsPresident

  • "AfterShip app does a great job with tracking shipments. The dashboard has the feature for choosing to get notified via email or SMS or both!"

    Jose Paolo OndevillaFounder
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Featured Case Studies

  • How SuperATV builds a better customer experience with AfterShip Tracking

  • How Lume Deodorant boosted customer loyalty by refreshing their return process

    Sarah DCustomer Service and Retention Manager

  • How consolidated shipment tracking helped Mous get the cheese

    Rosie JenningsHead of Logistics
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Additional AfterShip Information & Resources

Read AfterShip Reviews, Testimonials & Customer References from 290 real AfterShip customers.

Browse AfterShip Case Studies, Customer Success Stories, & Customer References from 35 businesses that use AfterShip.

FeaturedCustomers has 1,818,916+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.