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Read 18 Swap reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch customer videos to see why companies chose Swap as their Returns Management Software

Swap powers operations for ecommerce brands looking to scale. From shipping, tracking and package protection, to returns and cross-border. They have you covered. Let them turn your logistics lemons into a Swap lemonade. And they mean that - their team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.

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Customer Rating Review Scorebased on 575 reference ratings
4.8/5.0 (575)
  • 2025
    Fall 2025Rising StarReturns Management Software
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18Testimonials

  • "When I joined, we had no Ecom specialists in place. We had initially been a wholesale business then physical retail grew, and e-commerce became a natural add-on. When I joined, it was a basic Shopify out-of-the-box operation. There were no add-ons or plugins. There was no tech stack to speak of, to the extent that we were even hand-typing labels to customers. It's been an evolution, not a revolution."

    David KeyteFounder
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21 Case Studies

  • How Studio Nicholson Makes Slow Fashion Move Fast With Swap Commerce

    Sara GomesEcommerce Manager
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Read Swap Reviews, Testimonials & Customer References from 18 real Swap customers.

Browse Swap Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Swap.

FeaturedCustomers has 1,867,573+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.