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Read 19 Swap reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch customer videos to see why companies chose Swap as their Returns Management Software

Swap powers operations for ecommerce brands looking to scale. From shipping, tracking and package protection, to returns and cross-border. They have you covered. Let them turn your logistics lemons into a Swap lemonade. And they mean that - their team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.

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Customer Rating Review Scorebased on 631 reference ratings
4.8/5.0 (631)
  • 2025
    Fall 2025Rising StarReturns Management Software
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19Testimonials

  • "I have been with Cubitts since 2012, so it's been a long time since Tom, the founder, started it in his living room. For the majority of that time, I was Head of Operations. I ran everything from supply chain to fulfilment to their end customer and customer experience. Now, my title is Head of Experience. I'm responsible for the customer journey across all channels – online, retail, and wholesale."

    Joe BellHead of Experience
18 more testimonialscurrently locked

22 Case Studies

  • Hera - Customer Case Study

    Nicole JacksonHead of Customer Support
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Read Swap Reviews, Testimonials & Customer References from 19 real Swap customers.

Browse Swap Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Swap.

FeaturedCustomers has 1,887,491+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.