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Read 18 Swap reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch customer videos to see why companies chose Swap as their Returns Management Software

Swap powers operations for ecommerce brands looking to scale. From shipping, tracking and package protection, to returns and cross-border. They have you covered. Let them turn your logistics lemons into a Swap lemonade. And they mean that - their team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.

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Customer Rating Review Scorebased on 585 reference ratings
4.8/5.0 (585)
  • 2025
    Fall 2025Rising StarReturns Management Software
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18Testimonials

  • “The frustration we had with them was the return labels – they didn’t do QR codes, it was only printable, and nowadays no one has a printer. Everyone wants a QR code. It was leading to lots of customer emails from my side.”

    Charlotte ConacherCustomer Experience Manager
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21 Case Studies

  • Boody - Customer Case Study

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Read Swap Reviews, Testimonials & Customer References from 18 real Swap customers.

Browse Swap Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Swap.

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