ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet. Through their intelligent returns platform and their global carrier network, they provide personalised returns solutions for your customers, using their vast experience and unrivalled customer service. The ZigZag team has been built to provide excellent service all round. Their mission is to reduce the cost, waste and friction associated with returns, boost customer loyalty and make retailers more profitable and sustainable.
“The reporting has helped Customer Care and Logistics move from being reactive and at the receiving end of issues, to being proactive.”
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