Narvar

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Read 61 Narvar reviews and testimonials from customers, explore 43 case studies and customer success stories, and watch 6 customer videos to see why companies chose Narvar as their Returns Management Software

Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.

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Customer Rating Review Scorebased on 2351 reference ratings
4.7/5.0 (2351)
  • Market Leader 2024 2024
    Fall 2024Market LeaderReturns Management Software

Featured Testimonials

  • “People just expect more transparency and a better experience around delivery.”

  • “Retailers and department stores have the added complexity of managing returns for many different vendor partners. With Narvar’s intelligent routing and multi-label functionality, these businesses can provide an exceptional returns experience for their customers without breaking the bank or causing major headaches in their distribution centers.”

  • “The Narvar platform has helped Sony PlayStation improve efficiencies while delivering engaging customer experiences throughout the post-purchase journey. We love that Monitor is really easy to configure and personalize. We have total visibility into what’s going on with our packages and can manage exceptions proactively. Keeping our delivery promise is key to the brand and Narvar has been a true partner in helping us achieve that.’’

Featured Case Studies

  • Sonos and the Sound of Higher Conversion Rates

  • Cutting WISMO + WISMR by 50% in 3 Weeks

  • DSW Keeps Its Customers in the Loop with Narvar

Featured Customer Videos

Additional Narvar Information & Resources

Read Narvar Reviews, Testimonials & Customer References from 61 real Narvar customers.

Browse Narvar Case Studies, Customer Success Stories, & Customer References from 43 businesses that use Narvar.

Watch Narvar Customer Videos to learn why 6 businesses chose Narvar.