Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.
“Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. ‘It’s allowing [customers] to return our products at points they pass everyday.’’
"Thanks to Narvar, our return rate has been decreasing and we’re recapturing more of that revenue. We’re able to create the premium return and exchange experience we want for our customers by giving them more intelligent choices with the maximum amount of options."
"The MM.LaFleur customer doesn’t have time for things like tracking down a package, or wondering if she’ll receive it in time for her big presentation on Friday."
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