Narvar

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Read 62 Narvar reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 6 customer videos to see why companies chose Narvar as their Returns Management Software

Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.

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Customer Rating Review Scorebased on 2496 reference ratings
4.7/5.0 (2496)
  • Market Leader 2025 2025
    Fall 2025Market LeaderReturns Management Software

Featured Testimonials

  • “We love that our customers think of us for these special occasions, and one major aspect to that is getting them their packages on time before they leave.”

  • "Thanks to Narvar, we streamlined our customer experience—customers can control their order online with text notifications, free returns, and so much more."

  • "With Narvar Track, we can give our customers the premium and authentic experience they want and expect from us while they’re waiting for their products to arrive for their next adventure."

Featured Case Studies

  • Clarins Glows and Grows with Narvar Track

  • Nuun Reduces WISMO Inquiries Nearly 100% with Narvar

  • How Urban Decay Increased ROI By 725%

Featured Customer Videos

Additional Narvar Information & Resources

Read Narvar Reviews, Testimonials & Customer References from 62 real Narvar customers.

Browse Narvar Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Narvar.

Watch Narvar Customer Videos to learn why 6 businesses chose Narvar.