Narvar

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Read 62 Narvar reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 6 customer videos to see why companies chose Narvar as their Returns Management Software

Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.

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Customer Rating Review Scorebased on 2434 reference ratings
4.7/5.0 (2434)
  • Market Leader 2025 2025
    Fall 2025Market LeaderReturns Management Software

Featured Testimonials

  • “We want to create a very easy, self-service experience where the customer can get whatever he or she needs in that very moment, by looking at the website."

  • “The Narvar platform has helped Sony PlayStation improve efficiencies while delivering engaging customer experiences throughout the post-purchase journey. We love that Monitor is really easy to configure and personalize. We have total visibility into what’s going on with our packages and can manage exceptions proactively. Keeping our delivery promise is key to the brand and Narvar has been a true partner in helping us achieve that.’’

  • "Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience."

Featured Case Studies

  • There’s Nothing Fishy about Marine Depot’s Customer Experience

  • How Molton Brown Cut WISMO by Leaps and Bounds

  • Clarins Glows and Grows with Narvar Track

Featured Customer Videos

Additional Narvar Information & Resources

Read Narvar Reviews, Testimonials & Customer References from 62 real Narvar customers.

Browse Narvar Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Narvar.

Watch Narvar Customer Videos to learn why 6 businesses chose Narvar.