Narvar simplifies the everyday lives of consumers. They create elegant package tracking and returns experiences with your favorite retailers. Narvar helps the most admired brands and retailers build lifelong relationships beyond the “buy” button. As an enterprise grade SaaS platform serving 350+ retailers like Sephora, Neiman Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.
“We were facing a lot of supply chain issues, including delays and split shipments. We were initially using AfterShip, but it couldn’t provide package-level visibility or notifications to customers with the limitations we had."
“Narvar’s customizable return rules provide us immense flexibility across our brands. We operate across verticals and product categories — so our brands have their own unique return eligibility rules and requirements. Operating within one platform across scenarios and brands has been incredible for us.”
"We’ve fostered a great relationship with the Narvar team, which has allowed us to move faster on other digital projects that we wouldn’t have otherwise had time for, while still maintaining a best-in-class tracking experience."
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