78 nShift Testimonials

"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."

"Issues concerning tracking of parcels have dropped from around 10 per day to just one."

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

"The level of control that nShift Checkout gives to users like me has been a big plus. Now, if we want to change elements of the checkout experience, we don’t have to go through a third party. We can do it ourselves."

"We checked out other options but there was only one winner. nShift was ideal for our business in terms of helping our expansion while the customer service team has also been incredibly helpful."

“We can now work very pragmatically and switch very quickly. That is great for us and our customers."

"Our priority has been to get going quickly with the least possible friction to directly achieve the performance we wanted. And that’s what we got."

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

"We often have half an hour to deliver our goods. If we miss that time slot, we simply have to turn around and go back to the warehouse again."

“We just run a pallet of RFID-labeled parcels under the RFID scanner here at the warehouse before dispatch to store. The RFID scanner scans all parcels on a pallet at once, and they are automatically registered, validated and status updated. That way, we immediately spot if there are parcels on the pallet that should not be there. It reduces misdeliveries and provides faster delivery.”

“If it were a system we’d designed ourselves, we would need to stop for maintenance now and again. But with nShift, there is zero downtime. It’s like you have a team behind you are who are constantly doing all the upgrades and keeping everything going. This makes it a no-brainer.”

"With nShift, I can code simple rule sets on how and which delivery methods are triggered for each customer or shopping cart."

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."

"We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics. In short, our delivery is more stable and professional with [nShift]."

“We came up against so many bugs when we tried connecting all the systems together. That’s why we ultimately chose to put our solution to one side and implement the all-in-one solution offered by nShift and Walley instead.”