78 nShift Testimonials

"The system automatically emails our customers to keep them up to date. This means that both we and our customers are always up to date with the status of a shipment, 24 hours per day. It’s ideal!"

"With [nShift], we can more easily track shipments, mistakes and overbilling, and we are more flexible to new carriers. In short, the platform increases quality, usability and the structure when working with shipments."

"Today, competition is not just about product range and prices but also about logistics. With nShift, we can compete on delivery options, track and trace and parcel transport."

"[nShift] has helped us to connect our ERP, webshop and shipping platforms by creating a two-way integration between each one. Without [nShift], we wouldn’t have been able to manage our growing parcel volumes across these three systems."

"We saw the possibilities offered by [nShift Checkout] right away. We can now add carriers and transport services to the checkout ourselves, instead of needing to go through the webshop provider."

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."

“We are seeing increasing sales in both our on- and offline stores, and customers want faster and better delivery. This means that we must increase our stock holding and reduce delivery time to both shops and private customers. We do this by building a larger warehouse and at the same time centralizing the warehouse. This way we can buy in bulk, handle shipments to both shops and private customers in the same warehouse process, and thus reach our markets faster while lowering our logistics costs.”

"We are very pleased with our system. We were already using [nShift] for outbound packages when we decided to also try it out for internal logistics. Looking ahead, I could not imagine a situation without this overview."

“We just run a pallet of RFID-labeled parcels under the RFID scanner here at the warehouse before dispatch to store. The RFID scanner scans all parcels on a pallet at once, and they are automatically registered, validated and status updated. That way, we immediately spot if there are parcels on the pallet that should not be there. It reduces misdeliveries and provides faster delivery.”

"After introducing [nShift] internally we have not had to compensate for a single package. Packages have gone astray, but we have been able to trace them internally in our system and quickly find them again."

"The collaboration with nShift makes it super easy for us to give our online customers the choice on when and where they want their order to be delivered."

"We decided to go with nShift’s solutions because they have a modern platform that supports the shipping services that we want to offer to our customers. We also placed emphasis on an innovative checkout solution offering enormous flexibility that gives us the option of ‘Floydifying’ the customer journey."

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

“When we had vendor-specific solutions, we had to dip into different systems all the time. Having it all in one system is of great benefit to us – and I think our customers are receiving a better quality of service because of it. In particular, the new solution has enabled us to reduce errors, ensuring shipments arrive on time and at the right place.”

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”