“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI …

“[nShift] is the largest delivery management software provider in the market today and is naturally mentioned every time we discuss solutions with our customers. It has a good reputation and everyone knows that it works.”

"Since we introduced [the new] delivery module, the average order value increased by 20 percent compared with the same period last year."

“The only way we were communicating directly with our customers in regards to their orders was a basic email from the warehouse. It contained a URL which directed them to the portal of the shipping company. It was ugly and not at all reflective of the brand we had created.”

"We checked out other options but there was only one winner. nShift was ideal for our business in terms of helping our expansion while the customer service team has also been incredibly helpful."

"Quality is the foundation of Stenströms. We knew that for our ecommerce operation to become a real success, the online experience had to match the high standards we provide in store. We got in touch with nShift because we were confident that they had the capability to help us manage …

"We saw the possibilities offered by [nShift Checkout] right away. We can now add carriers and transport services to the checkout ourselves, instead of needing to go through the webshop provider."

"First and foremost, [nShift] ensures easy management of our deliveries. However, another crucial point for us was the ease of changing carriers and implementing new ones. With [nShift’s] huge carrier library, it is as easy as flicking a light switch."

"We often have half an hour to deliver our goods. If we miss that time slot, we simply have to turn around and go back to the warehouse again."

"The service level provided by [nShift Return] is the same as their product – always available, responsive, flexible, solutions-oriented and up-to-date."

“We can follow the return process before the returns have arrived at the warehouse but also whilst the returns are being handled at the warehouse. This gives us the possibility to proactively work with resource management between the warehouse and returns department.”

“For 99.9% of the time our employees barely even realize that nShift is there. In fact, they probably think the printing function is part of our WMS system. That’s how seamless the integration is.”

"Just as we are a business enabler for our customers, nShift is a business enabler for us."

"Our priority was to get up and running quickly with as little hassle as possible. We want to be able to offer the delivery options requested by our customers in the different markets and their respective languages. And that is exactly the outcome we got."

"We buy our products from abroad and store it in our warehouses. These products meet high-quality requirements and there is a lot of variation. Our customers themselves do not stock these products, so it is very important that everything is always in stock with us. Another advantage of doing business …