66 nShift Testimonials

“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”

"We’re expecting to achieve a higher conversion rate and greater customer satisfaction with this partnership [and] looking forward to developing a comprehensive and optimized solution with [nShift]."

"Just as we are a business enabler for our customers, nShift is a business enabler for us."

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

"Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for."

"After introducing [nShift] internally we have not had to compensate for a single package. Packages have gone astray, but we have been able to trace them internally in our system and quickly find them again."

"It is already difficult to imagine running the business and managing the company in terms of shipment planning and control without the support of [nShift]."

"The collaboration with nShift makes it super easy for us to give our online customers the choice on when and where they want their order to be delivered."

“[nShift] is the largest delivery management software provider in the market today and is naturally mentioned every time we discuss solutions with our customers. It has a good reputation and everyone knows that it works.”

"We have all relevant information available in our system immediately and we can therefore provide our customers with much more information. We are very satisfied!"

“Our customers experience fewer errors in deliveries due to better tracking and control as well as a higher delivery speed. Carriers are pleased that we use [nShift], as we are able to handle their demands for updated routes, formats, products, validation and so on. This means that carriers do not have to wait for us and that we do not ship to wrong addresses.”

"We often have half an hour to deliver our goods. If we miss that time slot, we simply have to turn around and go back to the warehouse again."

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."

"The payback from the initial project costs was less than six months. And with approximately 20-30% of our parcel volume now via the new letterbox service, we have seen substantial savings that wouldn’t have been possible [without nShift]."

"Issues concerning tracking of parcels have dropped from around 10 per day to just one."