78 nShift Testimonials

“We can now work very pragmatically and switch very quickly. That is great for us and our customers."

"Thanks to nShift, we now have lots of package and shipment data that we can analyze to identify more effective delivery routes."

“We can follow the return process before the returns have arrived at the warehouse but also whilst the returns are being handled at the warehouse. This gives us the possibility to proactively work with resource management between the warehouse and returns department.”

“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”

"With [nShift], we can more easily track shipments, mistakes and overbilling, and we are more flexible to new carriers. In short, the platform increases quality, usability and the structure when working with shipments."

“We estimate that nShift, combined with the WMS system Apport, which we also invested in last year, has increased the efficiency of our warehouse by 15-30%. It will also give us a better foundation for negotiating with carriers in the future. With the great results [nShift] has given us, we plan to expand the use of the software to more of our warehouses around the world next year.”

"Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for."

“The only way we were communicating directly with our customers in regards to their orders was a basic email from the warehouse. It contained a URL which directed them to the portal of the shipping company. It was ugly and not at all reflective of the brand we had created.”

"Issues concerning tracking of parcels have dropped from around 10 per day to just one."

“An RFID printer and labels with RFID microchips are more expensive than normal label printers and labels, but it is worth the investment.”

"The system is much less error-prone because everything is automated. A first-class solution for us!"

"Quality is the foundation of Stenströms. We knew that for our ecommerce operation to become a real success, the online experience had to match the high standards we provide in store. We got in touch with nShift because we were confident that they had the capability to help us manage our shipping operation and to give the customers an experience that reflected the prestige of our brand."

"We checked out other options but there was only one winner. nShift was ideal for our business in terms of helping our expansion while the customer service team has also been incredibly helpful."

“We looked at three different providers who were offering a similar integration with NetSuite but the connection we built with the project leads at nShift really stood out. And, for me, the human aspect is super-important because I don’t want to jump into a project where I don’t have the right support.”

"With [nShift], we don’t waste time entering and finding data or tracking parcels in different systems. The integrations have improved our track and trace capability and allow all Berggård Amundsen employees to track all deliveries throughout the Group."