78 nShift Testimonials

"For Stadium, it is important to always follow the customer’s wishes. It is important for our customers to be able to choose where and when their package is shipped in an easy manner."

"With nShift’s advanced technology and expertise, we can optimize our logistics processes and provide our customers with more transparency and control over their deliveries. This partnership will undoubtedly support our growth ambitions and help us maintain our commitment to exceptional service."

"With nShift, I can code simple rule sets on how and which delivery methods are triggered for each customer or shopping cart."

"Quality is the foundation of Stenströms. We knew that for our ecommerce operation to become a real success, the online experience had to match the high standards we provide in store. We got in touch with nShift because we were confident that they had the capability to help us manage our shipping operation and to give the customers an experience that reflected the prestige of our brand."

“We can now work very pragmatically and switch very quickly. That is great for us and our customers."

"It is crucial for us that our delivery management software supports dangerous goods. [nShift] is the only delivery management provider on the market that does this."

“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI and more machine learning capabilities.”

"We are very pleased with our system. We were already using [nShift] for outbound packages when we decided to also try it out for internal logistics. Looking ahead, I could not imagine a situation without this overview."

"Our customers can now easily return items via the return form on our website or print their email-generated return label and send their product back to us free of charge. They can also, as always, return their online purchases in one of our physical stores."

“We’ve made returns part of a seamless omnichannel customer experience with increased returns control and insights, What was a historical pain point for the company and our customers has been changed into something that adds real value. And because we’ve added more intelligence to the process, we’re getting much more in the way of consumer touchpoints helping us to constantly improve the service and experience we offer.”

"The service level provided by [nShift Return] is the same as their product – always available, responsive, flexible, solutions-oriented and up-to-date."

“We can follow the return process before the returns have arrived at the warehouse but also whilst the returns are being handled at the warehouse. This gives us the possibility to proactively work with resource management between the warehouse and returns department.”

"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."

"We buy our products from abroad and store it in our warehouses. These products meet high-quality requirements and there is a lot of variation. Our customers themselves do not stock these products, so it is very important that everything is always in stock with us. Another advantage of doing business with us is that we always provide customized products based on our customers’ wishes."

"We checked out other options but there was only one winner. nShift was ideal for our business in terms of helping our expansion while the customer service team has also been incredibly helpful."