78 nShift Testimonials

"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."

"Issues concerning tracking of parcels have dropped from around 10 per day to just one."

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

“As a consumer, you don’t want an app from PostNord, another app from DHL and a third from Bring. By the same measure, you don’t want one app from Apotea and a different app from Zalando.”

“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI and more machine learning capabilities.”

"We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics. In short, our delivery is more stable and professional with [nShift]."

"First and foremost, [nShift] ensures easy management of our deliveries. However, another crucial point for us was the ease of changing carriers and implementing new ones. With [nShift’s] huge carrier library, it is as easy as flicking a light switch."

"It is crucial for us that our delivery management software supports dangerous goods. [nShift] is the only delivery management provider on the market that does this."

"We’re expecting to achieve a higher conversion rate and greater customer satisfaction with this partnership [and] looking forward to developing a comprehensive and optimized solution with [nShift]."

"[nShift] has helped us to connect our ERP, webshop and shipping platforms by creating a two-way integration between each one. Without [nShift], we wouldn’t have been able to manage our growing parcel volumes across these three systems."

“When we had vendor-specific solutions, we had to dip into different systems all the time. Having it all in one system is of great benefit to us – and I think our customers are receiving a better quality of service because of it. In particular, the new solution has enabled us to reduce errors, ensuring shipments arrive on time and at the right place.”

"With nShift, I can code simple rule sets on how and which delivery methods are triggered for each customer or shopping cart."

"The level of control that nShift Checkout gives to users like me has been a big plus. Now, if we want to change elements of the checkout experience, we don’t have to go through a third party. We can do it ourselves."

“We just run a pallet of RFID-labeled parcels under the RFID scanner here at the warehouse before dispatch to store. The RFID scanner scans all parcels on a pallet at once, and they are automatically registered, validated and status updated. That way, we immediately spot if there are parcels on the pallet that should not be there. It reduces misdeliveries and provides faster delivery.”

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."