78 nShift Testimonials

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  • "nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

  • “Our customers count on us to deliver their orders, which can be high of value, in premium condition, regarding delay and service. We needed a solution with the carrier connections and customer experience capabilities to help us successfully engage new customers in new markets. nShift offers a platform and tools …

  • "We’re really pleased with [nShift Checkout]. Customers can see the cost of shipping on the basis of their own postcodes, and we can manage shipping prices from a single location. This is a very neat solution."

  • "The inability for our shoppers to select their preferred PUDO point at the checkout was a big issue in delivering a positive customer experience. Most of the time, what was automatically selected for them was neither convenient nor their preferred choice."

  • "To grow the business and cater for the needs of our customers, it was clear we needed something that put them in the driving seat of their delivery preferences. We selected nShift to work with our established solutions and it slotted in perfectly with no issues."

  • "We decided to go with nShift’s solutions because they have a modern platform that supports the shipping services that we want to offer to our customers. We also placed emphasis on an innovative checkout solution offering enormous flexibility that gives us the option of ‘Floydifying’ the customer journey."

  • "We ship with a number of regular carriers. But there could be many more in the future. The option is available thanks to this connection. That gives us a lot of freedom for the future."

  • "Issues concerning tracking of parcels have dropped from around 10 per day to just one."

  • “An RFID printer and labels with RFID microchips are more expensive than normal label printers and labels, but it is worth the investment.”

  • "Thanks to [nShift’s] SaaS solution, there is no limit to how much we can grow and the changes we can make ourselves without the support of expensive and time-consuming development."

  • "We have all relevant information available in our system immediately and we can therefore provide our customers with much more information. We are very satisfied!"

  • "Shipments for our stores were a ‘business as usual’ process. However, with e-commerce you have all these different parcels that need to have their own individual labels as they will be sent with different carriers depending on the size of parcel and the end destination. We realized that we needed …

  • "Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for."

  • “We estimate that nShift, combined with the WMS system Apport, which we also invested in last year, has increased the efficiency of our warehouse by 15-30%. It will also give us a better foundation for negotiating with carriers in the future. With the great results [nShift] has given us, we …

  • "We buy our products from abroad and store it in our warehouses. These products meet high-quality requirements and there is a lot of variation. Our customers themselves do not stock these products, so it is very important that everything is always in stock with us. Another advantage of doing business …