"The payback from the initial project costs was less than six months. And with approximately 20-30% of our parcel volume now via the new letterbox service, we have seen substantial savings that wouldn’t have been possible [without nShift]."
“[nShift] is the largest delivery management software provider in the market today and is naturally mentioned every time we discuss solutions with our customers. It has a good reputation and everyone knows that it works.”
"We chose to implement the solution after an initial discussion on integration with IFS Polska’s ERP system and after verification of carriers accessible through [nShift]."
"The inability for our shoppers to select their preferred PUDO point at the checkout was a big issue in delivering a positive customer experience. Most of the time, what was automatically selected for them was neither convenient nor their preferred choice."
"To grow the business and cater for the needs of our customers, it was clear we needed something that put them in the driving seat of their delivery preferences. We selected nShift to work with our established solutions and it slotted in perfectly with no issues."
“Our customers count on us to deliver their orders, which can be high of value, in premium condition, regarding delay and service. We needed a solution with the carrier connections and customer experience capabilities to help us successfully engage new customers in new markets. nShift offers a platform and tools necessary to achieve this goal.”
"It is crucial for us that our delivery management software supports dangerous goods. [nShift] is the only delivery management provider on the market that does this."
"With nShift’s advanced technology and expertise, we can optimize our logistics processes and provide our customers with more transparency and control over their deliveries. This partnership will undoubtedly support our growth ambitions and help us maintain our commitment to exceptional service."
"We are very pleased with our system. We were already using [nShift] for outbound packages when we decided to also try it out for internal logistics. Looking ahead, I could not imagine a situation without this overview."
"Our priority has been to get going quickly with the least possible friction to directly achieve the performance we wanted. And that’s what we got."
"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."
“The only way we were communicating directly with our customers in regards to their orders was a basic email from the warehouse. It contained a URL which directed them to the portal of the shipping company. It was ugly and not at all reflective of the brand we had created.”
"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."
"We saw the possibilities offered by [nShift Checkout] right away. We can now add carriers and transport services to the checkout ourselves, instead of needing to go through the webshop provider."
“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”