78 nShift Testimonials

"The service level provided by [nShift Return] is the same as their product – always available, responsive, flexible, solutions-oriented and up-to-date."

“We are seeing increasing sales in both our on- and offline stores, and customers want faster and better delivery. This means that we must increase our stock holding and reduce delivery time to both shops and private customers. We do this by building a larger warehouse and at the same time centralizing the warehouse. This way we can buy in bulk, handle shipments to both shops and private customers in the same warehouse process, and thus reach our markets faster while lowering our logistics costs.”

“Our customers count on us to deliver their orders, which can be high of value, in premium condition, regarding delay and service. We needed a solution with the carrier connections and customer experience capabilities to help us successfully engage new customers in new markets. nShift offers a platform and tools necessary to achieve this goal.”

"Our customers can now easily return items via the return form on our website or print their email-generated return label and send their product back to us free of charge. They can also, as always, return their online purchases in one of our physical stores."

"Our priority was to get up and running quickly with as little hassle as possible. We want to be able to offer the delivery options requested by our customers in the different markets and their respective languages. And that is exactly the outcome we got."

"The level of control that nShift Checkout gives to users like me has been a big plus. Now, if we want to change elements of the checkout experience, we don’t have to go through a third party. We can do it ourselves."

"Shipments for our stores were a ‘business as usual’ process. However, with e-commerce you have all these different parcels that need to have their own individual labels as they will be sent with different carriers depending on the size of parcel and the end destination. We realized that we needed a system that could automate the shipping process, print labels and connect to multiple carriers all in one place."

"Quality is the foundation of Stenströms. We knew that for our ecommerce operation to become a real success, the online experience had to match the high standards we provide in store. We got in touch with nShift because we were confident that they had the capability to help us manage our shipping operation and to give the customers an experience that reflected the prestige of our brand."

"When we learned about the nShift and Qliro checkout solution, we decided to implement it so we could provide customers with a better experience, from the moment they choose their watch right up until they wear it."

"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."

"Our priority has been to get going quickly with the least possible friction to directly achieve the performance we wanted. And that’s what we got."

"Hunkemoller used - and was a huge advocate - of nShift. It wanted us to align with its established systems to effectively carry out fulfillment on its behalf. This is how we were introduced to nShift and, after seeing its impact, began to adopt it across the wider business."

“Our customers experience fewer errors in deliveries due to better tracking and control as well as a higher delivery speed. Carriers are pleased that we use [nShift], as we are able to handle their demands for updated routes, formats, products, validation and so on. This means that carriers do not have to wait for us and that we do not ship to wrong addresses.”

"We often have half an hour to deliver our goods. If we miss that time slot, we simply have to turn around and go back to the warehouse again."

“For 99.9% of the time our employees barely even realize that nShift is there. In fact, they probably think the printing function is part of our WMS system. That’s how seamless the integration is.”