"Our customers can now easily return items via the return form on our website or print their email-generated return label and send their product back to us free of charge. They can also, as always, return their online purchases in one of our physical stores."

"Our priority has been to get going quickly with the least possible friction to directly achieve the performance we wanted. And that’s what we got."

"After introducing [nShift] internally we have not had to compensate for a single package. Packages have gone astray, but we have been able to trace them internally in our system and quickly find them again."

"The collaboration with nShift makes it super easy for us to give our online customers the choice on when and where they want their order to be delivered."

“As a consumer, you don’t want an app from PostNord, another app from DHL and a third from Bring. By the same measure, you don’t want one app from Apotea and a different app from Zalando.”

“We’ve made returns part of a seamless omnichannel customer experience with increased returns control and insights, What was a historical pain point for the company and our customers has been changed into something that adds real value. And because we’ve added more intelligence to the process, we’re getting much more …

"We checked out other options but there was only one winner. nShift was ideal for our business in terms of helping our expansion while the customer service team has also been incredibly helpful."

"The system automatically emails our customers to keep them up to date. This means that both we and our customers are always up to date with the status of a shipment, 24 hours per day. It’s ideal!"

“The only way we were communicating directly with our customers in regards to their orders was a basic email from the warehouse. It contained a URL which directed them to the portal of the shipping company. It was ugly and not at all reflective of the brand we had created.”

“We came up against so many bugs when we tried connecting all the systems together. That’s why we ultimately chose to put our solution to one side and implement the all-in-one solution offered by nShift and Walley instead.”

"Our priority was to get up and running quickly with as little hassle as possible. We want to be able to offer the delivery options requested by our customers in the different markets and their respective languages. And that is exactly the outcome we got."

"It is crucial for us that our delivery management software supports dangerous goods. [nShift] is the only delivery management provider on the market that does this."

“If it were a system we’d designed ourselves, we would need to stop for maintenance now and again. But with nShift, there is zero downtime. It’s like you have a team behind you are who are constantly doing all the upgrades and keeping everything going. This makes it a no-brainer.”

"With [nShift], we don’t waste time entering and finding data or tracking parcels in different systems. The integrations have improved our track and trace capability and allow all Berggård Amundsen employees to track all deliveries throughout the Group."

"Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for."