78 nShift Testimonials

"The system is much less error-prone because everything is automated. A first-class solution for us!"

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

"The level of control that nShift Checkout gives to users like me has been a big plus. Now, if we want to change elements of the checkout experience, we don’t have to go through a third party. We can do it ourselves."

"We are in an ongoing process with our European carriers where we follow the transport from departure to delivery. Thanks to Analytics, we can now see and track this information easily."

"The service level provided by [nShift Return] is the same as their product – always available, responsive, flexible, solutions-oriented and up-to-date."

“We can follow the return process before the returns have arrived at the warehouse but also whilst the returns are being handled at the warehouse. This gives us the possibility to proactively work with resource management between the warehouse and returns department.”

“[nShift] is the largest delivery management software provider in the market today and is naturally mentioned every time we discuss solutions with our customers. It has a good reputation and everyone knows that it works.”

"Thanks to [nShift’s] SaaS solution, there is no limit to how much we can grow and the changes we can make ourselves without the support of expensive and time-consuming development."

“If it were a system we’d designed ourselves, we would need to stop for maintenance now and again. But with nShift, there is zero downtime. It’s like you have a team behind you are who are constantly doing all the upgrades and keeping everything going. This makes it a no-brainer.”

“We can now work very pragmatically and switch very quickly. That is great for us and our customers."

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

"The collaboration with nShift makes it super easy for us to give our online customers the choice on when and where they want their order to be delivered."

"We excel in logistics, nShift excels in software solutions, making things much easier for webshops. And that's something we strongly advocate for."

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."

"With nShift’s advanced technology and expertise, we can optimize our logistics processes and provide our customers with more transparency and control over their deliveries. This partnership will undoubtedly support our growth ambitions and help us maintain our commitment to exceptional service."