78 nShift Testimonials

“We came up against so many bugs when we tried connecting all the systems together. That’s why we ultimately chose to put our solution to one side and implement the all-in-one solution offered by nShift and Walley instead.”

“We estimate that nShift, combined with the WMS system Apport, which we also invested in last year, has increased the efficiency of our warehouse by 15-30%. It will also give us a better foundation for negotiating with carriers in the future. With the great results [nShift] has given us, we plan to expand the use of the software to more of our warehouses around the world next year.”

"We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics. In short, our delivery is more stable and professional with [nShift]."

"By defining our shipping rules in [nShift], we don’t make any manual mistakes when booking transport, and our warehouse employees don’t have to memorize shipping rules and figure out what freight option will be the best in every single situation."

“Our customers experience fewer errors in deliveries due to better tracking and control as well as a higher delivery speed. Carriers are pleased that we use [nShift], as we are able to handle their demands for updated routes, formats, products, validation and so on. This means that carriers do not have to wait for us and that we do not ship to wrong addresses.”

"Thanks to [nShift’s] SaaS solution, there is no limit to how much we can grow and the changes we can make ourselves without the support of expensive and time-consuming development."

"Shipments for our stores were a ‘business as usual’ process. However, with e-commerce you have all these different parcels that need to have their own individual labels as they will be sent with different carriers depending on the size of parcel and the end destination. We realized that we needed a system that could automate the shipping process, print labels and connect to multiple carriers all in one place."

"When we learned about the nShift and Qliro checkout solution, we decided to implement it so we could provide customers with a better experience, from the moment they choose their watch right up until they wear it."

“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”

"The service level provided by [nShift Return] is the same as their product – always available, responsive, flexible, solutions-oriented and up-to-date."

“We can follow the return process before the returns have arrived at the warehouse but also whilst the returns are being handled at the warehouse. This gives us the possibility to proactively work with resource management between the warehouse and returns department.”

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

“When we had vendor-specific solutions, we had to dip into different systems all the time. Having it all in one system is of great benefit to us – and I think our customers are receiving a better quality of service because of it. In particular, the new solution has enabled us to reduce errors, ensuring shipments arrive on time and at the right place.”

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

“We looked at three different providers who were offering a similar integration with NetSuite but the connection we built with the project leads at nShift really stood out. And, for me, the human aspect is super-important because I don’t want to jump into a project where I don’t have the right support.”