78 nShift Testimonials

"We chose to implement the solution after an initial discussion on integration with IFS Polska’s ERP system and after verification of carriers accessible through [nShift]."

“[nShift] is the largest delivery management software provider in the market today and is naturally mentioned every time we discuss solutions with our customers. It has a good reputation and everyone knows that it works.”

"We decided to go with nShift’s solutions because they have a modern platform that supports the shipping services that we want to offer to our customers. We also placed emphasis on an innovative checkout solution offering enormous flexibility that gives us the option of ‘Floydifying’ the customer journey."

"With [nShift], we can more easily track shipments, mistakes and overbilling, and we are more flexible to new carriers. In short, the platform increases quality, usability and the structure when working with shipments."

"By defining our shipping rules in [nShift], we don’t make any manual mistakes when booking transport, and our warehouse employees don’t have to memorize shipping rules and figure out what freight option will be the best in every single situation."

“We are seeing increasing sales in both our on- and offline stores, and customers want faster and better delivery. This means that we must increase our stock holding and reduce delivery time to both shops and private customers. We do this by building a larger warehouse and at the same time centralizing the warehouse. This way we can buy in bulk, handle shipments to both shops and private customers in the same warehouse process, and thus reach our markets faster while lowering our logistics costs.”

“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI and more machine learning capabilities.”

“We estimate that nShift, combined with the WMS system Apport, which we also invested in last year, has increased the efficiency of our warehouse by 15-30%. It will also give us a better foundation for negotiating with carriers in the future. With the great results [nShift] has given us, we plan to expand the use of the software to more of our warehouses around the world next year.”

"We’re expecting to achieve a higher conversion rate and greater customer satisfaction with this partnership [and] looking forward to developing a comprehensive and optimized solution with [nShift]."

"Every shipment required manual handling, which not only wasted time but also led to frequent mistakes in shipping options. It was clear that the system we had in place wasn’t built for efficiency, and as we grew, the problems only got worse."

"When we learned about the nShift and Qliro checkout solution, we decided to implement it so we could provide customers with a better experience, from the moment they choose their watch right up until they wear it."

"Uptime is close to 100% and if any challenges arise the [nShift] support team are permanently on standby to resolve problems."

"After introducing [nShift] internally we have not had to compensate for a single package. Packages have gone astray, but we have been able to trace them internally in our system and quickly find them again."

"Quality is the foundation of Stenströms. We knew that for our ecommerce operation to become a real success, the online experience had to match the high standards we provide in store. We got in touch with nShift because we were confident that they had the capability to help us manage our shipping operation and to give the customers an experience that reflected the prestige of our brand."

"For Stadium, it is important to always follow the customer’s wishes. It is important for our customers to be able to choose where and when their package is shipped in an easy manner."