"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

"We often have half an hour to deliver our goods. If we miss that time slot, we simply have to turn around and go back to the warehouse again."

“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”

“When we had vendor-specific solutions, we had to dip into different systems all the time. Having it all in one system is of great benefit to us – and I think our customers are receiving a better quality of service because of it. In particular, the new solution has enabled …

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

"With [nShift], we can more easily track shipments, mistakes and overbilling, and we are more flexible to new carriers. In short, the platform increases quality, usability and the structure when working with shipments."

“We are seeing increasing sales in both our on- and offline stores, and customers want faster and better delivery. This means that we must increase our stock holding and reduce delivery time to both shops and private customers. We do this by building a larger warehouse and at the same …

"We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics. In short, our delivery is more stable and professional with [nShift]."

"The collaboration with nShift makes it super easy for us to give our online customers the choice on when and where they want their order to be delivered."

"Today, competition is not just about product range and prices but also about logistics. With nShift, we can compete on delivery options, track and trace and parcel transport."

"The payback from the initial project costs was less than six months. And with approximately 20-30% of our parcel volume now via the new letterbox service, we have seen substantial savings that wouldn’t have been possible [without nShift]."

"We are in an ongoing process with our European carriers where we follow the transport from departure to delivery. Thanks to Analytics, we can now see and track this information easily."

"With [nShift], we don’t waste time entering and finding data or tracking parcels in different systems. The integrations have improved our track and trace capability and allow all Berggård Amundsen employees to track all deliveries throughout the Group."

“We estimate that nShift, combined with the WMS system Apport, which we also invested in last year, has increased the efficiency of our warehouse by 15-30%. It will also give us a better foundation for negotiating with carriers in the future. With the great results [nShift] has given us, we …

"Every shipment required manual handling, which not only wasted time but also led to frequent mistakes in shipping options. It was clear that the system we had in place wasn’t built for efficiency, and as we grew, the problems only got worse."