66 nShift Testimonials

“When we had vendor-specific solutions, we had to dip into different systems all the time. Having it all in one system is of great benefit to us – and I think our customers are receiving a better quality of service because of it. In particular, the new solution has enabled us to reduce errors, ensuring shipments arrive on time and at the right place.”

"We decided to go with nShift’s solutions because they have a modern platform that supports the shipping services that we want to offer to our customers. We also placed emphasis on an innovative checkout solution offering enormous flexibility that gives us the option of ‘Floydifying’ the customer journey."

"We have really benefited from nShift Checkout to offer our customers freedom of choice in the Swedish market."

“Now that reference numbers are sent to recipient emails, customers don’t have to call us asking about shipment arrival dates. They can monitor it themselves. This has reduced incoming phone calls significantly and saved me a lot of time.”

"The level of control that nShift Checkout gives to users like me has been a big plus. Now, if we want to change elements of the checkout experience, we don’t have to go through a third party. We can do it ourselves."

"Thanks to [nShift’s] SaaS solution, there is no limit to how much we can grow and the changes we can make ourselves without the support of expensive and time-consuming development."

"Issues concerning tracking of parcels have dropped from around 10 per day to just one."

“An RFID printer and labels with RFID microchips are more expensive than normal label printers and labels, but it is worth the investment.”

"Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for."

“Our customers experience fewer errors in deliveries due to better tracking and control as well as a higher delivery speed. Carriers are pleased that we use [nShift], as we are able to handle their demands for updated routes, formats, products, validation and so on. This means that carriers do not have to wait for us and that we do not ship to wrong addresses.”

"We’re expecting to achieve a higher conversion rate and greater customer satisfaction with this partnership [and] looking forward to developing a comprehensive and optimized solution with [nShift]."

"It is crucial for us that our delivery management software supports dangerous goods. [nShift] is the only delivery management provider on the market that does this."

"With nShift, I can code simple rule sets on how and which delivery methods are triggered for each customer or shopping cart."

“We just run a pallet of RFID-labeled parcels under the RFID scanner here at the warehouse before dispatch to store. The RFID scanner scans all parcels on a pallet at once, and they are automatically registered, validated and status updated. That way, we immediately spot if there are parcels on the pallet that should not be there. It reduces misdeliveries and provides faster delivery.”

“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI and more machine learning capabilities.”