“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”

"Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

“We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”

"MetaPack has become a key component in the evolution of the business, allowing full visibility of our parcel movements and giving us the ability to measure courier performance."

"MetaPack is a great solution, allowing us to continually improve our logistics and provide superior services to our customers. By unifying our systems MetaPack remove complexity as our business grows internationally, whilst focusing local services to customers. Ultimately, this is one of the factors our customers value most."

"I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."

"We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves."

"MetaPack is a great example of an affordable practical solution to an everyday operating problem."

“Strong focus, dedicated teams and a compelling commercial proposition have all served to stimulate and incentivise growth in the use of the Metapack platform.”

“Metapack seems to be the go-to library where you can get every service that you need.”

“Metapack supports us in finding the right carriers to deliver our products to our customers at a time that they expect. That might be a one-person delivery parcel that gets delivered to the customer’s home, or larger deliveries where we might need two-person carriers."

"We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

"We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

"I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

"Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."