28 Metapack Testimonials

"We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves."

“When customers shop across channels with us they spend more, not just in total but actually on the individual channels. It’s all about the closeness of the relationship that you can establish as a brand with your customer."

"Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

"Day to day we use MetaPack to generate consignments directly from our ERP system. There are two benefits there: time saving and accuracy."

"We are committed to providing our customers with an excellent delivery service and a range of delivery options to make shopping with us easier. In choosing MetaPack, we are open to easily add a number of carriers and services without the need of further integration."

"The key benefits MetaPack provides to Festive Lights are the automation of the process and also the wide range of delivery options we can offer customers knowing that they will integrate within our system."

"The simplicity that the MetaPack solution offers has made it all the more feasible to implement innovative and dynamic new delivery solutions as they become available."

“Metapack helped us increase conversion by 23%.”

"I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

"Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”

"MetaPack delivery management software has helped us to improve the transparency of our delivery processes and, more importantly, optimise them. This key milestone in our success story also forms the basis for further expansion."

"MetaPack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of all our orders, thus enhancing our customer service."

"MetaPack is a great solution, allowing us to continually improve our logistics and provide superior services to our customers. By unifying our systems MetaPack remove complexity as our business grows internationally, whilst focusing local services to customers. Ultimately, this is one of the factors our customers value most."

"Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them."

"I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."