28 Metapack Testimonials

“Metapack helped us increase conversion by 23%.”

"MetaPack is a great solution, allowing us to continually improve our logistics and provide superior services to our customers. By unifying our systems MetaPack remove complexity as our business grows internationally, whilst focusing local services to customers. Ultimately, this is one of the factors our customers value most."

“We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”

"MetaPack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of all our orders, thus enhancing our customer service."

"Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them."

"I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

"We are committed to providing our customers with an excellent delivery service and a range of delivery options to make shopping with us easier. In choosing MetaPack, we are open to easily add a number of carriers and services without the need of further integration."

“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”

"Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

"MetaPack is a great example of an affordable practical solution to an everyday operating problem."

"The simplicity that the MetaPack solution offers has made it all the more feasible to implement innovative and dynamic new delivery solutions as they become available."

"We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

“Shopping in 2004 was a very different experience to now. Customers went to shops, they could feel the product, try the product on, and pay with cash. That’s changed immeasurably since then."

“When customers shop across channels with us they spend more, not just in total but actually on the individual channels. It’s all about the closeness of the relationship that you can establish as a brand with your customer."

"Even the best shopping experience can be totally negated by a bad delivery experience. With the Delivery Manager by MetaPack, our delivery options are significantly better."