"Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them."

“Metapack supports us in finding the right carriers to deliver our products to our customers at a time that they expect. That might be a one-person delivery parcel that gets delivered to the customer’s home, or larger deliveries where we might need two-person carriers."

"MetaPack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of all our orders, thus enhancing our customer service."

"I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."

“Metapack seems to be the go-to library where you can get every service that you need.”

"MetaPack delivery management software has helped us to improve the transparency of our delivery processes and, more importantly, optimise them. This key milestone in our success story also forms the basis for further expansion."

"The simplicity that the MetaPack solution offers has made it all the more feasible to implement innovative and dynamic new delivery solutions as they become available."

“Metapack helped us increase conversion by 23%.”

"We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

"MetaPack is a great example of an affordable practical solution to an everyday operating problem."

"The key benefits MetaPack provides to Festive Lights are the automation of the process and also the wide range of delivery options we can offer customers knowing that they will integrate within our system."

“We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”

"Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

"Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

“Strong focus, dedicated teams and a compelling commercial proposition have all served to stimulate and incentivise growth in the use of the Metapack platform.”