28 Metapack Testimonials

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  • "Day to day we use MetaPack to generate consignments directly from our ERP system. There are two benefits there: time saving and accuracy."

  • “We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”

  • “Shopping in 2004 was a very different experience to now. Customers went to shops, they could feel the product, try the product on, and pay with cash. That’s changed immeasurably since then."

  • "The simplicity that the MetaPack solution offers has made it all the more feasible to implement innovative and dynamic new delivery solutions as they become available."

  • “Metapack helped us increase conversion by 23%.”

  • "MetaPack delivery management software has helped us to improve the transparency of our delivery processes and, more importantly, optimise them. This key milestone in our success story also forms the basis for further expansion."

  • "We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

  • "Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

  • "Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”

  • "We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

  • “Metapack seems to be the go-to library where you can get every service that you need.”

  • “Metapack supports us in finding the right carriers to deliver our products to our customers at a time that they expect. That might be a one-person delivery parcel that gets delivered to the customer’s home, or larger deliveries where we might need two-person carriers."

  • "I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

  • "Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them."

  • "I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."