28 Metapack Testimonials

“Metapack helped us increase conversion by 23%.”

"I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

"I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."

"Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them."

"It’s great having a fantastic online experience but you need that fulfillment proposition to back that up. We will follow customers’ leads as shopping habits change."

"Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

"The key benefits MetaPack provides to Festive Lights are the automation of the process and also the wide range of delivery options we can offer customers knowing that they will integrate within our system."

“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”

"We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves."

“Metapack seems to be the go-to library where you can get every service that you need.”

“Metapack supports us in finding the right carriers to deliver our products to our customers at a time that they expect. That might be a one-person delivery parcel that gets delivered to the customer’s home, or larger deliveries where we might need two-person carriers."

"MetaPack is a great solution, allowing us to continually improve our logistics and provide superior services to our customers. By unifying our systems MetaPack remove complexity as our business grows internationally, whilst focusing local services to customers. Ultimately, this is one of the factors our customers value most."

"Day to day we use MetaPack to generate consignments directly from our ERP system. There are two benefits there: time saving and accuracy."

"We are committed to providing our customers with an excellent delivery service and a range of delivery options to make shopping with us easier. In choosing MetaPack, we are open to easily add a number of carriers and services without the need of further integration."

“Shopping in 2004 was a very different experience to now. Customers went to shops, they could feel the product, try the product on, and pay with cash. That’s changed immeasurably since then."