Metapack

Premium
Read 28 Metapack reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

Show more
  • 28 Testimonials View
  • 44 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2428 reference ratings
4.8/5.0 (2428)
  • Fall 2026 Market Leader Returns Management Software

More from Metapack

Featured Testimonials

  • "Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

  • "MetaPack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of …

  • "Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”

Featured Case Studies

  • figleaves.com enhances the customer delivery experience with the help of MetaPack eCommerce …

  • Polybags accelerates labelling for 500 parcels a day with Metapack

  • brands4friends improves delivery transparency for 7 million members with Metapack

Featured Customer Videos

  • John Lewis & Partners - Customer Success Story (Victoria Evans - Partner & Customer Delivery Development Lead)
  • wnDirect - Customer Success Story (Jonathan Matchett - UK Managing Director)
  • boohoo.com - Customer Success Story (David Parsons - Head of Supply Chain Development)

Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.