Metapack

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Read 28 Metapack reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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  • 28 Testimonials View
  • 22 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2249 reference ratings
4.8/5.0 (2249)
  • Fall 2025 Market Leader Returns Management Software
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Featured Testimonials

  • “Strong focus, dedicated teams and a compelling commercial proposition have all served to stimulate and incentivise growth in the use of the Metapack platform.”

    Global Logistics Provider Head of Carrier Management

  • "We are committed to providing our customers with an excellent delivery service and a range of delivery options to make shopping with us easier. In choosing MetaPack, we are open …

    Andrew Miles Supply Chain Manager

  • "MetaPack is a great example of an affordable practical solution to an everyday operating problem."

    John Scully Business Development
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Featured Case Studies

  • CB Fashion Meets Clients’ Demands For Excellence With Metapack’s Solutions

    Jan van Vlokhoven Director Business Development

  • Focusrite secures global fulfillment post-Brexit

    Marcus Cook Operations Manager

  • Global Logistics Leader Transforms Carrier Management to Drive Growth

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Featured Customer Videos

  • DNB - Customer Success Story (Dan Owens - Head of Digital Product - Supply Chain and Last Mile Fulfilment)
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    Dan Owens Head of Digital Product - Supply Chain and Last Mile Fulfilment
  • John Lewis & Partners - Customer Success Story (Victoria Evans - Partner & Customer Delivery Development Lead)
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    Victoria Evans Partner & Customer Delivery Development Lead
  • wnDirect - Customer Success Story (Jonathan Matchett - UK Managing Director)
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    Jonathan Matchett UK Managing Director
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Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.

FeaturedCustomers has 1,904,183+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.