Metapack

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Read 23 Metapack reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 2 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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Customer Rating Review Scorebased on 2025 reference ratings
4.8/5.0 (2025)
  • Market Leader 2024 2024
    Fall 2024Market LeaderReturns Management Software

Featured Testimonials

  • "MetaPack delivery management software has helped us to improve the transparency of our delivery processes and, more importantly, optimise them. This key milestone in our success story also forms the basis for further expansion."

  • "I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."

  • "We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

Featured Case Studies

  • Reduction in order enquiry response time from days to seconds

  • Automation Through Metapack Leads to Significant Cost Savings

  • Focusrite secures global fulfillment post-Brexit

Featured Customer Videos

Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 23 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 2 businesses chose Metapack.