Metapack

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Read 28 Metapack reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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  • 28 Testimonials View
  • 45 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2525 reference ratings
4.8/5.0 (2525)
  • Fall 2026 Market Leader Returns Management Software

More from Metapack

Featured Testimonials

  • "We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer …

  • “Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”

  • “We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the …

Featured Case Studies

  • Festive Lights saves time and money with Metapack

  • Nu Skin cuts carrier integration time from 2 months to 1 week …

  • RS Group cuts carrier switching from months to 5 weeks with Metapack

Featured Customer Videos

  • John Lewis & Partners - Customer Success Story (Victoria Evans - Partner & Customer Delivery Development Lead)
  • boohoo.com - Customer Success Story (David Parsons - Head of Supply Chain Development)
  • wnDirect - Customer Success Story (Jonathan Matchett - UK Managing Director)

Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.