Metapack

Premium
Read 28 Metapack reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

Show more
Category:
Customer Rating Review Scorebased on 2175 reference ratings
4.8/5.0 (2175)
  • Market Leader 2025 2025
    Fall 2025Market LeaderReturns Management Software
    Press ReleaseReport

More from Metapack

Featured Testimonials

  • “Metapack helped us increase conversion by 23%.”

    Martin GoldsteinHead of Purchasing

  • "We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves."

    Ian DavidsonIT Director

  • “Metapack seems to be the go-to library where you can get every service that you need.”

    Kevin SavenFulfilment Transformation Lead
Load additional Testimonials

Featured Case Studies

  • John Lewis Creates A Seamless Experience Across Bricks and Clicks

    Dino RocosOperations Director

  • Mountain Warehouse further enhances shipping operations to fuel future growth

    Lisa LeadbetterGlobal Carrier Manager

  • Polybags Future-proofs Carrier Requirements With Metapack Manager

    Jon LomaxManaging Director
Load additional Case Studies

Featured Customer Videos

  • Play Video
    Victoria EvansPartner & Customer Delivery Development Lead
  • Play Video
    Jonathan MatchettUK Managing Director
  • Play Video
    Dan OwensHead of Digital Product - Supply Chain and Last Mile Fulfilment
Load additional Videos

Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.

FeaturedCustomers has 1,876,019+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.