Metapack

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Read 28 Metapack reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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  • 28 Testimonials View
  • 22 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2295 reference ratings
4.8/5.0 (2295)
  • Fall 2025 Market Leader Returns Management Software
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Featured Testimonials

  • "MetaPack delivery management software has helped us to improve the transparency of our delivery processes and, more importantly, optimise them. This key milestone in our success story also forms the …

    Timo Kirschner Head of Operational Excellence & Logistics

  • "Tesco firmly believes that MetaPack is the right solution to help us all drive up standards and – of course – keep our customers satisfied."

    Ed Osborne Dropship Operations Manager

  • "Increasingly, we see returns as a key element of the customer experience. With MetaPack we’ve been able to put a lot of the functionality that we believe our customers will …

    David Parsons Head of Supply Chain Development
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Featured Case Studies

  • Mountain Warehouse further enhances shipping operations to fuel future growth

    Lisa Leadbetter Global Carrier Manager

  • Boohoo Group expands globally

    David Parsons Head of Supply Chain Development

  • Free delivery to store provides Halfords with a key strategic advantage

    Jon Asbury Multi-Channel Development Manager
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Featured Customer Videos

  • wnDirect - Customer Success Story (Jonathan Matchett - UK Managing Director)
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    Jonathan Matchett UK Managing Director
  • boohoo.com - Customer Success Story (David Parsons - Head of Supply Chain Development)
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    David Parsons Head of Supply Chain Development
  • DNB - Customer Success Story (Dan Owens - Head of Digital Product - Supply Chain and Last Mile Fulfilment)
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    Dan Owens Head of Digital Product - Supply Chain and Last Mile Fulfilment
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Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.