Metapack

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Read 28 Metapack reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose Metapack as their Delivery Management Software

Metapack is the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Their platform integrates over 470 carriers and 5,500 delivery services such as Next Day, Click and Collect, Locker Boxes, and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers. For each and every order, Metapack is able to identify the most appropriate delivery service for that particular customer, providing a seamless and personalized delivery experience, whilst removing manual and time-consuming processes in the retailer’s warehouse. Metapack’s delivery management platform enables retailers and brands worldwide to strengthen their delivery proposition, generate customer loyalty and website conversion, ensuring every customer has the best delivery experience.

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Customer Rating Review Scorebased on 2109 reference ratings
4.8/5.0 (2109)
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    Fall 2025Market LeaderReturns Management Software
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Featured Testimonials

  • "Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

    New Look

  • "Even the best shopping experience can be totally negated by a bad delivery experience. With the Delivery Manager by MetaPack, our delivery options are significantly better."

    ASOSChief Executive Officer

  • "We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

    Dino RocosOperations Director
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Featured Case Studies

  • Managing Pierce AB’s International Expansion With Local Delivery Solutions

    Stefan RönnChief Operating Officer and founder

  • Brands4friends Uses Metapack to Gear Up For International Competition

    Timo KirschnerHead of Operational Excellence & Logistics

  • Global Logistics Leader Transforms Carrier Management to Drive Growth

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Featured Customer Videos

  • Play Video
    Victoria EvansPartner & Customer Delivery Development Lead
  • Play Video
    Dan OwensHead of Digital Product - Supply Chain and Last Mile Fulfilment
  • Play Video
    David ParsonsHead of Supply Chain Development
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Additional Metapack Information & Resources

Read Metapack Reviews, Testimonials & Customer References from 28 real Metapack customers.

Browse Metapack Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Metapack.

Watch Metapack Customer Videos to learn why 4 businesses chose Metapack.

FeaturedCustomers has 1,851,315+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.