Help desk software was initially used to handle online communication and has now grown to include phone, email, social media, and self-service (community, feedback management, knowledge base). The main task of this platform is to streamline and simplify your communication.
Browse 5,120 reviews, 3,920 case studies & customer success stories, and 502 customer videos of the best Help Desk Software for your business needs
Tigerpaw Software, Inc. is a leading developer of end-to-end business automation and service management software. Its flagship product, the award-winning Tigerpaw Business Suite, empowers thousands of businesses to manage and …
Richpanel is the new, modern way businesses provide customer support. They're on a mission to create support journeys that engages and inspires customers to use the tech.
ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise. If you are looking for a powerful, yet flexible and affordable solution for automating …
Supportbench is a premium customer support software designed for b2b enterprise support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, …
Espressive was founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk agents, Espressive shifted …
Reply.ai makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.
Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, …
Twig is customer support system built for B2B teams. It combines everything you need to scale your accounts and user queries with out adding more support reps. Operating in AI …
AIRe Link enables you to see what your customer sees, so you are able to support your customers remotely and fix faults more quickly. With AIRe Link’s no-app, browser-based solution, …
Ariglad is designed to empower businesses with the tools needed to provide exceptional customer service, streamline support operations, and gain valuable insights into customer interactions.
Infraon Cloud based IT service management software provider. The company caters to IT Infra, networks, and service delivery systems. Its products include Infraon SecuRA, Infraon Assets, and Infraon Desk. It …
Snappy is a simplified way to support your customers. Email ticketing, FAQs, reporting & more to support your growing customer base. Snappy removes the complexities of traditional helpdesk software with …
Thena is the AI customer support platform built for modern B2B teams. They’re multi-channel, account-centric, and designed to transform customer experience into a growth driver. By connecting directly into Slack, …
Halp is a conversational ticketing solution for IT support teams to assign, prioritize, and answer requests from Slack in a message-based interface. In addition, Halp’s web app allows teams to …
Tymeshift create workforce management solutions for the modern age. Omnichannel, easy to use, deployable in under 2 minutes & made exclusively for Zendesk. In a nutshell, their software helps companies …
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