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Read 12 GroupLink reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose GroupLink as their Help Desk Software

GroupLink Corporation was organized in 1993 to enable its customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's vision is to delight its customers by delivering high-performance support services, support materials, and software solutions that leverage existing IT investments. GroupLink strives to exceed customers'​ expectations through its best practices help desk, incident management, and CRM solutions. GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world-class, best-practices Help Desk, CRM, SalesForce Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.

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Customer Rating Review Scorebased on 1525 reference ratings
4.8/5.0 (1525)

12Testimonials

  • “This is our school’s second year in using the everything HelpDesk® product and we have no problem getting our end users to stop sending emails and leaving voicemails and just enter in a help desk ticket online.”

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7 Case Studies

  • Texas State Technical College - Customer Case Study

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Read GroupLink Reviews, Testimonials & Customer References from 12 real GroupLink customers.

Browse GroupLink Case Studies, Customer Success Stories, & Customer References from 7 businesses that use GroupLink.