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GroupLink

Read 12 GroupLink reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose GroupLink as their Help Desk Software

GroupLink Corporation was organized in 1993 to enable its customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's vision is to delight its customers by delivering high-performance support services, support materials, and software solutions that leverage existing IT investments. GroupLink strives to exceed customers'​ expectations through its best practices help desk, incident management, and CRM solutions. GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world-class, best-practices Help Desk, CRM, SalesForce Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.

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  • 12 Testimonials View
  • 7 Case Studies View
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    Customer Videos
Customer Rating Review Score based on 1889 reference ratings
4.8/5.0 (1889)

12Testimonials

  • “Creating a ticket is fast, and closing a ticket is just as fast. It now takes a minute to create a ticket for all those ‘hey you’ requests.”

  • “Now we have the ability to see exactly who does or does not have information pertinent to our business operations. And, with that certainty we can view who has confirmed …

  • “everything HelpDesk gives us the ability to choose different statuses of the ticket which allows us and the user to see what is going on right at the moment.”

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7 Case Studies

  • Pulaski County Schools - Customer Case Study

  • INFORM GmbH - Customer Case Study

  • Nevada Department of Corrections - Customer Case Study

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Additional GroupLink Information & Resources

Read GroupLink Reviews, Testimonials & Customer References from 12 real GroupLink customers.

Browse GroupLink Case Studies, Customer Success Stories, & Customer References from 7 businesses that use GroupLink.