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Read 12 NetHelpDesk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose NetHelpDesk as their Help Desk Software

NetHelpDesk is a leading help desk software, designed for MSPs, Internal Departments and the Education sector. The NetHelpDesk product has been developed since 1994, meaning they have over 2 decades of experience in the industry. This long history allows them to offer software that competes with their competitors, but at a lower cost.

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Customer Rating Review Scorebased on 1837 reference ratings
4.8/5.0 (1837)

12Testimonials

  • "We started looking for a new help desk software towards the end of 2012. We’re not an IT company, I am not a “techie”, but would describe myself reasonably competent. We wanted something that we could populate quickly, customise and setup ourselves. We went with NetHelpDesk’s hosted platform, and took advantage of their professional services. NHD has really revolutionised the way we deal with service enquiries, and it puts us streets ahead of the industry norm in terms of client communications and enquiry recording/auditing. We’re working with them now to add in features we would like to see as the product moves forward, and booking in our yearly site visit to help us streamline our practices. From the initial enquiry, to present day, we rate their service 10 out of 10."

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4 Case Studies

  • City of Cardiff Council - Customer Case Study

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Additional NetHelpDesk Information & Resources

Read NetHelpDesk Reviews, Testimonials & Customer References from 12 real NetHelpDesk customers.

Browse NetHelpDesk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use NetHelpDesk.