NetHelpDesk Testimonials

"We started looking for a new help desk software towards the end of 2012. We’re not an IT company, I am not a “techie”, but would describe myself reasonably competent. We wanted something that we could populate quickly, customise and setup ourselves. We went with NetHelpDesk’s hosted platform, and took advantage of their professional services. NHD has really revolutionised the way we deal with service enquiries, and it puts us streets ahead of the industry norm in terms of client communications and enquiry recording/auditing. We’re working with them now to add in features we would like to see as the product moves forward, and booking in our yearly site visit to help us streamline our practices. From the initial enquiry, to present day, we rate their service 10 out of 10."

"I just want to thank you for the excellent support that I have received over the past few months while testing NetHelpDesk. It made the whole process easier, knowing that I had your support. I also wanted to thank Paul and the developers for implementing the changes that I had requested even though we hadn't purchased the software yet :) NetHelpDesk met most of our requirements, but thanks to these changes, it is a perfect fit for us. It has been some of the best customer service I have ever received."