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"We recommend NetHelpDesk to our Customers, and would do so to anyone looking for something more than just a great product."
"As part of our strategy to insource our ICT team, we needed to purchase a Service Desk Solution to ensure we delivered best in class service to our internal clients, both at our main location and satellite sites. We required an intuitive, smart tool that would aid the desk to work with an informative system to collate and progress our workload to fruition. After an extensive market review, we selected NetHelpDesk. The simplistic format is extremely user friendly which provides the Desk with the right information. NetHelpDesk also provide a great customer service within their own Helpdesk, ensuring queries are fully understood and a suitable timely answer is provided."
Alcea Technologies is a Software Development company located in Ottawa, ON. Alcea is dedicated to offering world-class software products and services to their global clientele with customer service that is second to none. They will cultivate relationships with their clientele in an efficient and positive manner so they can mutually meet their objectives.
EngageBay is a simple all-in-one marketing, sales, and support CRM software that is designed to be an affordable alternative to expensive business software. Included are all the same features you’d come to expect from the expensive ones, but at only a fraction of the cost. It has all the necessary marketing features such as email marketing, marketing automation, account-based marketing, analytics, landing page designer, lead generation forms and social media, sales CRM, and Helpdesk - all integrated into a single platform.
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform. With OneDesk, you get power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.
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