"NetHelpDesk's flexible approach has allowed us to seamlessly replace the existing system whilst maintaining service to our customers. The training and consultancy services provided allowed us to train all staff involved [and] identify and develop areas of improvement."
"We switched to NetHelpDesk, as the product gave us the freedom to create ticket forms how we wanted to use them. NHD also has a lot more functionality as standard, compared to the other brand we previously used, who wanted to charge us lots more money. We’re very pleased with our choice."

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Learn more at www.gladly.ai/get-started/.
Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.








