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"We started looking for a new help desk software towards the end of 2012. We’re not an IT company, I am not a “techie”, but would describe myself reasonably competent. We wanted something that we could populate quickly, customise and setup ourselves. We went with NetHelpDesk’s hosted platform, and took …
"From the outset, their team was extremely supportive as we made the transition from our old system to NetHelpDesk. Now we can accurately track our engineering support time, which has dramatically improved our billing levels! Our customers can finally follow their support calls online, and the customizable e-mail response function …
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and …
Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk …
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …
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