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GrooveHQ makes hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support.
"I can’t tell you how annoying it used to be to have to search old emails to figure out who the customer I was talking to was. Having it all …
"We love the analytics. It gives us the ability to say, okay, our average first reply time in the last 7 days is 5 hours. Now we have a specific …
"We’ve definitely gotten more out of Groove by attaching different add-ons. It’s cool to be able to add on as you go; right now we’re using the support widget, Twitter, …
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