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GrooveHQ

Read 27 GrooveHQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose GrooveHQ as their Help Desk Software

GrooveHQ makes hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support.

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  • 27 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 3222 reference ratings
4.7/5.0 (3222)

27Testimonials

  • "I love using Groove’s Live chat for quick fixes. It allows us to offload more complex technical stuff to email or phone."

    Jimmy Melnarik Big Fish Audio

  • "I can’t tell you how annoying it used to be to have to search old emails to figure out who the customer I was talking to was. Having it all …

    Todd Hamilton OpenKit

  • “With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our happiness score is up to 89%.”

    Jared Morris Customer Success Manager
26 more testimonials currently locked

13 Case Studies

  • Inbound.org built a better customer experience by switching to Groove

    Sam Mallikarjunan Principal Marketing Strategist

  • How Groove helped Handsontable manage a 1500-customers boom

    Chris Spilk Chief Executive Officer and Co-Founder

  • BuySellAds uses Groove to scale customer support

    Todd Garland Chief Executive Officer
12 more case studies currently locked

Additional GrooveHQ Information & Resources

Read GrooveHQ Reviews, Testimonials & Customer References from 27 real GrooveHQ customers.

Browse GrooveHQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use GrooveHQ.

FeaturedCustomers has 2,075,962+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.