OVERALL CUSTOMER
REFERENCE RATING
4.7

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"We’ve got customers all over the globe, so being able to offer self-help articles is a big plus. It m..."
Mark Ryan
Bloo.ie
"With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and..."
Jared Morris
Customer Success Manager
"We’re having weekly contests to see who can get the best customer satisfaction ratings...."
Todd Garland
Chief Executive Officer
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"One of our biggest priorities was cutting down on support requests. We wanted to make it easier for o..."
Kyle Racki
Co-Founder
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"We’ve definitely gotten more out of Groove by attaching different add-ons. It’s cool to be able to ad..."
Justin Britten
Prefinery
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"We’re focused on building our business, and we don’t have time for enterprise software. We don’t real..."
Chad Keck
Founder
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"We’re now processing 6,900 matches a week, and that’s being done by one person through Groove...."
Tony Heinz
NAPA
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"I can’t tell you how annoying it used to be to have to search old emails to figure out who the custom..."
Todd Hamilton
OpenKit
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"We’ve tried everything, from Gmail on up to the enterprise level products. Nothing felt right until w..."
Allan Branch
Co-Founder
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"We love the analytics. It gives us the ability to say, okay, our average first reply time in the last..."
Sam Mallikarjunan
Principal Marketing Strategist
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"Impressive and insightful. The Groove blog is a must-read for anyone looking to grow their business o..."
Hiten Shah
Founder & Chief Executive Officer
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"I didn’t really want to spend a ton of time dealing with another piece of software. I’m glad that wit..."
Tyler Jones
SlicenPress
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"Implementing Groove required ZERO training for our team. Within minutes we were all just working and..."
Chris Leckie
Product Design Director
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"More often than not, customer inquiries involve questions which we have answered before or to which a..."
Chris Sees
Co-founder and Chief Executive Officer
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"Whenever we start getting the same question more than a few times, we just turn the answer into a Kno..."
Steve Klein
Co-Founder
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"Implementing Groove was easy because it required ZERO training for our team. Within minutes we were a..."
Todd Levesque
Media and Sales Coordinator
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Testimonials & Customer References of individual GrooveHQ customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if GrooveHQ is the right business software or service for your company.

We monitor all 19 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.