EngageBay is a simple all-in-one marketing, sales, and support CRM software that is designed to be an affordable alternative to expensive business software. Included are all the same features you’d come to expect from the expensive ones, but at only a fraction of the cost. It has all the necessary marketing features such as email marketing, marketing automation, account-based marketing, analytics, landing page designer, lead generation forms and social media, sales CRM, and Helpdesk - all integrated into a single platform.
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal, it is a true satellite helpdesk.