“I just want to echo how responsive GroupLink® has been throughout our ownerships of ContactWise here. They have been continually responsive and supportive of us.”
“GroupLink provided us with a system that is tailormade to our specific needs. Our categories are fully customized to fit our organization.”

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized, efficient, and effortless conversations. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised $173.5M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.
NetHelpDesk is a leading help desk software, designed for MSPs, Internal Departments and the Education sector. The NetHelpDesk product has been developed since 1994, meaning they have over 2 decades of experience in the industry. This long history allows them to offer software that competes with their competitors, but at a lower cost.








