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  • 4.8 / 5.0 (2131)
    Verified 33+ References
  • 4.7 / 5.0 (3716)
    67+ References
  • 4.8 / 5.0 (1921)
    66+ References

GroupLink Testimonials

  • “everything HelpDesk gives us the ability to choose different statuses of the ticket which allows us and the user to see what is going on right at the moment.”

  • “Creating a ticket is fast, and closing a ticket is just as fast. It now takes a minute to create a ticket for all those ‘hey you’ requests.”

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  • HelpCrunch
    Reference Rating
    4.8 / 5.0
    Customer References 33 total
    About

    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, …

  • HelpSpot
    Reference Rating
    4.7 / 5.0
    Customer References 67 total
    About

    HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely …

  • OneDesk
    Reference Rating
    4.8 / 5.0
    Customer References 66 total
    About

    OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you …

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