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HelpOnClick

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Read 20 HelpOnClick reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch 4 customer videos to see why companies chose HelpOnClick as their Help Desk Software

HelpOnClick is a Live Chat software and Help Desk software for your online customer support. A one-stop shop for all your sales and customer support needs, HelpOnClick's Live Chat is the headline product, used and loved by thousands of customers. HelpOnClick's Help Desk software is a new product that helps you track all communications with your customers. Their business is not only software, but also forward-looking management, creative marketing, high-end development and dedicated customer support. They build the company that you would love to work with.

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Customer Rating Review Scorebased on 2409 reference ratings
4.8/5.0 (2409)
  • 2025
    Summer 2025Rising StarLive Chat Software
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20Testimonials

  • "We have been using various online chat software. We have found that HelpOnClick has won our choice of tools to use for service support. TopBuy.com.au provides several methods for customers to contact us with, including Online Web Form Message, Online Chat Service and Telephone no. We have found that HelpOnClick has some useful features including:Fast response rate, this is very important for us, as many companies offer the same service but the server take ages to response. Clear / easy interface for customer to start the chat. Good reporting facility that we can monitor the performance for each agent that we employ. The software has a good notification including beeping sound as well as screen alert. Best of all, the price is also quite affordable which make is an even more attractive package."

    Peter Xie
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3 Case Studies

  • Intuit - Customer Case Study

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4 Customer Videos

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Additional HelpOnClick Information & Resources

Read HelpOnClick Reviews, Testimonials & Customer References from 20 real HelpOnClick customers.

Browse HelpOnClick Case Studies, Customer Success Stories, & Customer References from 3 businesses that use HelpOnClick.

Watch HelpOnClick Customer Videos to learn why 4 businesses chose HelpOnClick.

Explore answers to frequently asked questions about HelpOnClick.

FeaturedCustomers has 1,886,138+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.