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Mojo Heldesk allows organizations to centralize, assign and answer user requests. Use it to track customer and employee requests, manage internal tasks, or track anything that should not fall through the cracks. Check out www.mojohelpdesk.com for more. Over 10 years ago, Metadot, Mojo’s parent company, needed a help desk so they could provide their customers with personal and efficient customer service. They couldn’t find a help desk software that met their needs, so they built it. Customers liked it so much they decided to transform it into a Software as a Service (SaaS) offering. Today, thousands of businesses use Mojo Helpdesk to serve their customers and employees.
“Tracking the customer interactions of each trouble ticket, time spent on each response for SLA, and overall tracking were the biggest problems we needed to solve. Responding to customer queries …
"Mojo Helpdesk knowledge base allows customers to help themselves, cutting down on incoming tickets and saving considerable tech support time."
"Our old system was complicated, and it was difficult to tell who had done what before. We ended up spending more time manually tracking things down and our department was …
Read Mojo Helpdesk Reviews, Testimonials & Customer References from 13 real Mojo Helpdesk customers.
Browse Mojo Helpdesk Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Mojo Helpdesk.
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