Enterprise content management (ECM) software enables companies to manage, distribute, and organize unstructured content like web pages, emails, product information, surveys, accounting or health records, images, and documents.
What to Look For In Enterprise Content Management SoftwareBrowse 4,427 reviews, 4,423 case studies & customer success stories, and 313 customer videos of the best Enterprise Content Management Software for your business needs
Laserfiche is the leading global provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform eliminates manual processes and …
For more than 25 years, WoodWing has been leading the way in advanced content and information management solutions, empowering organizations to navigate digital transformation and enhance efficiency. We prioritize innovation, …
OpenText provides Enterprise Information Management software that helps companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in data center or in the …
Box was founded on a simple, powerful idea: Customers should be able to access and share their content from anywhere. Box has helped more than 20 million individuals, small businesses …
Contentstack combines the best of Content Management System (CMS) and Digital Experience Platform (DXP) technology. It enables enterprises to manage content across all digital channels and create inimitable digital experiences. …
We simplify your manufacturing.™ Global Shop Solutions ERP software provides the applications needed to deliver a quality part on time, every time from quote to cash and everything in between, …
Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its …
Hyland empowers organizations with unified content, process and application intelligence solutions, unlocking profound insights that fuel innovations – fundamentally redefining how they operate and engage with those they serve.
Vasion provides document management systems, information management systems, enterprise content management and enterprise document management solutions for the processing, distribution and control of corporate documents and other digital content. Vasion …
OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors …
DocStar is an award-winning developer of enterprise content management and automated accounts payable solutions for organizations of any size, supported by a highly responsive team. Available either on-premises or as …
Alfresco Content Services is a cloud-enabled content services platform for managing all types of information. Alfresco connects with existing content systems and business systems, and it enables the creation of …
NetDocuments is an enterprise content management in the cloud. Small to large organizations, including many of the Am Law 100 firms, rely on NetDocuments’ modern, secure solution for intelligent and …
Founded in 2001, Crownpeak is a privately-held corporation based in Los Angeles, California. Crownpeak has been named to EContent’s 100 most influential companies list, has won eWeek’s prestigious Analysts Choice …
Elcom is a global provider of enterprise web content management solutions. The Elcom Digital Workplace Platform delivers exceptional digital experiences through intranets, websites, portals and learning management solutions. Elcom is …
Enterprise content management (ECM) software enables companies to manage, distribute, and organize unstructured content like web pages, emails, product information, surveys, accounting or health records, images, and documents. Organizations use this platform to store, edit, track, and collaborate on content production and other information-associated projects, while maintaining appropriate and predefined security levels. Staff at all levels of a company can use ECM software to access and share information based on role-based user privileges delegated by a system admin.
ECM applications are compatible with a range of file formats including office productivity tools (OCF, XLS, DOC), email, web standard (HTML, XML), CAD files, and image files (PNG, TIFF, JPEG). In short, ECM software functions as an enterprise solution to securely store large volumes of content, share information, develop and manage workflows, enable team collaboration, and integrate with other popular programs like ERP products.
ECM software offers an admin dashboard where you can manage all the work related to content creation. For instance, you can keep track of scheduled content and associated assets, monitor administrator and site activity, add functionality via plugins and modules, manage notifications for tasks, and administer multiple platforms and sites, if needed. In short, the dashboard decreases complexity and streamlines content creation.
Any good ECM system should integrate with leading analytics solutions – especially Google Analytics – to enable you to monitor your KPIs directly from your dashboard. The analytics capability helps admins to understand where important audiences are based, the technology they use, how they engage with content on different platforms, and which content pieces are popular, so they can improve the content strategies. Thus, the ECM software should help your team to extract the needed business insights.
Social networks are key places to reach and engage with your crucial audiences. Therefore, ECM software should make it simple for you to add social sharing buttons on your content pieces and website pages to encourage readers to share them with their followers.
On-page SEO is important to ensure your website ranks high on Google and other search engines. A quality ECM platform offers inbuilt SEO capabilities to assist you to automatically produce URLs that function for both search engines and readers. Plus, it helps you add your page titles and meta descriptions, and authenticate with Bing and Google WebMaster Tools. Also, you need to avoid duplicate content, comply with accessibility polices, and add alt tags for pictures. Finally, the software should support structured data and microdata to improve your search engine results.
Publishing tools are vital for any good ECM solution. The system should adapt to the content type you wish to publish – including long articles and short news pieces with custom layout designs to landing pages with embedded files – and include this in the overall publication process. In addition, the program should handle adding video and images, content tagging, and SEO from inside the publishing interface. Most importantly, the interface needs to simple to understand and intuitive even for lay users.
ECM software should permit you to the do the following tasks:
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