DocStar

“We’re only six months in, and we’re clearly seeing the savings. In about six months or so, we’d like to bring in WebWorks, the browser-based part of the solution. The project has gone very well. Even now, the sales person stops by from time to time to see how we’re doing and gauge our satisfaction. They’re really good with that. We already know that within 18 months we will achieve a full return on our investment. And we provide a higher level of customer service, with greater efficiency. It may even help our employee morale to have all this information at hand—misunderstandings can be dealt with much more easily and with much less finger pointing, now that everything is accessible under the purchase order number. If we had it to do all over, we’d go with DocStar again—only I wish we had done it earlier.”